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vds.exe errors

smond
Level 2

Hi,

Reporting queued error: faulting application vds.exe, version 5.2.3790.3959, faulting module vds.exe, version 5.2.3790.3959, fault address 0x000000000006c5ea

Just want to check if anyone got this error too, and how was it resolved.

I have checked another post, but there was no mention of how it was resolved.
https://www-secure.symantec.com/connect/forums/getting-vds-errors-after-updating-mp5-version-65

Many thanks in advance...

3 REPLIES 3

Taztopher
Level 5

What version of windows?

What version of Netbackup client?

What version of Netbackup server?

Have you set your client to use VSS instead of VSP?

pikachu
Level 6
Employee Certified

What he says... also check for mircosoft KB articles. I have seen multiple microsoft patches for vds crashing.

Michael_G_Ander
Level 6
Certified

For Windows 2003 there is a microsoft patch for the vds issue

For Windows 2008 there is a netbackup EEB at least for 7.0

Regards

Michael

The standard questions: Have you checked: 1) What has changed. 2) The manual 3) If there are any tech notes or VOX posts regarding the issue