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verification failed - add Deduplication Pool

Hello
I try:
1. added new media server
2. added new MS deduplication Pool and get error:

image.png

all connection tests is ok

what could be the problem?

10 Replies
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Re: verification failed - add Deduplication Pool

The error indicates the master server is unable to connect to the media server.
Things to check:
1. Are NetBackup services running on the media server?
2. Are ports being blocked between the master and media server - you would need PBX (1556), spoold & spad (10102 & 10082) and possibly vnetd (13724)?

You could use the bptestbpcd command from the master server to verify basic NBU connectivity.

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Re: verification failed - add Deduplication Pool

PS C:\WINDOWS\system32> bptestbpcd -host SRV-SNBU04 -verbose -debug
10:01:31.138 [8736.4900] <2> bptestbpcd: VERBOSE = 0
10:01:31.170 [8736.4900] <2> vnet_pbxConnect_ex: pbxConnectExEx Succeeded
10:01:31.170 [8736.4900] <4> create_user_group_id_marker_WIN: connecting to named pipe:\\.\pipe\{F8D39759-498C-4B77-A1F8-28E0EF47C73B}Smiley SurprisedUTBOUND
10:01:31.170 [8736.4900] <4> create_user_group_id_marker_WIN: successfully connected to server named pipe
10:01:31.279 [8736.4900] <2> logconnections: PROXY CONNECT FROM 10.204.0.61.49795 TO 10.105.0.3.1556 fd = 672
10:01:31.279 [8736.4900] <2> logconnections: BPCD CONNECT FROM 127.0.0.1.49804 TO 127.0.0.1.49805 fd = 672
10:01:31.279 [8736.4900] <2> vnet_connect_to_vnetd_bpcd: js_bpcd_info: 0000000004045E60
10:01:31.294 [8736.4900] <2> vnet_pbxConnect_ex: pbxConnectExEx Succeeded
10:01:31.310 [8736.4900] <4> create_user_group_id_marker_WIN: connecting to named pipe:\\.\pipe\{8ED4BD71-54B3-4066-BDE1-864A51C39551}Smiley SurprisedUTBOUND
10:01:31.310 [8736.4900] <4> create_user_group_id_marker_WIN: successfully connected to server named pipe
10:01:31.404 [8736.4900] <8> do_pbx_service: [vnet_connect.c:2600] via PBX VNETD CONNECT FROM 10.204.0.61.49806 TO 10.105.0.3.1556 fd = 736
10:01:31.404 [8736.4900] <8> vnet_vnetd_connect_forward_socket_begin: [vnet_vnetd.c:458] VN_REQUEST_CONNECT_FORWARD_SOCKET 10 0xa
10:01:31.404 [8736.4900] <8> vnet_vnetd_connect_forward_socket_begin: [vnet_vnetd.c:483] ipc_string 51331
10:01:31.498 [8736.4900] <16> VssImportCredential: (../../libVnbat/vss_auth.cpp,3451): Cred file open FAILED
10:01:31.498 [8736.4900] <2> local_bpcr_connect: Not using VxSS authentication
10:01:31.607 [8736.4900] <2> bpcr_get_version_rqst: bpcd version: 08100000
1 1 1
127.0.0.1:49804 -> 127.0.0.1:49805 PROXY 10.204.0.61:49795 -> 10.105.0.3:1556
127.0.0.1:49810 -> 127.0.0.1:49811 PROXY 10.204.0.61:49806 -> 10.105.0.3:1556
10:01:31.669 [8736.4900] <2> bpcr_get_version_rqst: bpcd version: 08100000
10:01:31.794 [8736.4900] <2> bpcr_get_peername_rqst: Server peername length = 18
10:01:31.857 [8736.4900] <2> bpcr_get_hostname_rqst: Server hostname length = 18
10:01:31.919 [8736.4900] <2> bpcr_get_clientname_rqst: Server clientname length = 18
10:01:31.982 [8736.4900] <2> bpcr_get_version_rqst: bpcd version: 08100000
10:01:32.044 [8736.4900] <2> bpcr_get_platform_rqst: Server platform length = 7
10:01:32.107 [8736.4900] <2> bpcr_get_version_rqst: bpcd version: 08100000
10:01:32.107 [8736.4900] <2> bpcr_patch_version_rqst: theRest == > <
10:01:32.169 [8736.4900] <2> bpcr_get_version_rqst: bpcd version: 08100000
10:01:32.169 [8736.4900] <2> bpcr_patch_version_rqst: theRest == > <
10:01:32.232 [8736.4900] <2> bpcr_get_version_rqst: bpcd version: 08100000
LOCAL_CERT_ISSUER_NAME = /CN=broker/OU=root@srv-snbu01.moont.ru/O=vx
LOCAL_CERT_SUBJECT_COMMON_NAME = 90bede18-31ee-4ed4-9f7b-2ca6c6393251
PEER_CERT_ISSUER_NAME = /CN=broker/OU=root@srv-snbu01.moont.ru/O=vx
PEER_CERT_SUBJECT_COMMON_NAME = 2eaef389-b09d-4a54-ae22-d9beec5321f1
PEER_NAME = SRV-SNBU01.moont.ru
HOST_NAME = srv-snbu04.moont.ru
CLIENT_NAME = srv-snbu04.moont.ru
VERSION = 0x08100000
PLATFORM = win_x64
PATCH_VERSION = 8.1.2.0
SERVER_PATCH_VERSION = 8.1.2.0
MASTER_SERVER = srv-snbu01.moont.ru
EMM_SERVER = srv-snbu01.moont.ru
NB_MACHINE_TYPE = MEDIA_SERVER
SERVICE_TYPE = VNET_DOMAIN_CLIENT_TYPE
PROCESS_HINT = 2eaef389-b09d-4a54-ae22-d9beec5321f1
<2>bptestbpcd: EXIT status = 0
10:01:32.357 [8736.4900] <2> bptestbpcd: EXIT status = 0

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Re: verification failed - add Deduplication Pool

Please have another look at the screenshot in your 1st post :
'Creating storage server srv-snbu04.mont.ru'

But according to your last post, the hostname is srv-snbu04.moont.ru.

So, it looks like a typo error in storage server creation.

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Re: verification failed - add Deduplication Pool

And on server with error

nothing not listening port - spoold & spad (10102 & 10082) 

C:\WINDOWS\system32>netstat -na | more

Active Connections

Proto Local Address Foreign Address State
TCP 0.0.0.0:135 0.0.0.0:0 LISTENING
TCP 0.0.0.0:445 0.0.0.0:0 LISTENING
TCP 0.0.0.0:1556 0.0.0.0:0 LISTENING
TCP 0.0.0.0:2701 0.0.0.0:0 LISTENING
TCP 0.0.0.0:3389 0.0.0.0:0 LISTENING
TCP 0.0.0.0:5985 0.0.0.0:0 LISTENING
TCP 0.0.0.0:7569 0.0.0.0:0 LISTENING
TCP 0.0.0.0:13701 0.0.0.0:0 LISTENING
TCP 0.0.0.0:13724 0.0.0.0:0 LISTENING
TCP 0.0.0.0:13782 0.0.0.0:0 LISTENING
TCP 0.0.0.0:47001 0.0.0.0:0 LISTENING

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Re: verification failed - add Deduplication Pool

yes, I specifically changed )

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Re: verification failed - add Deduplication Pool

This may be a host certificate issue with the media server.

Did you change the name of the media server after it was initially installed?
How does the master server see the media server SVR-snbu04? -Fully qualified using the .mont.ru domain?

If so you will need to either add the new server name as an host mapping to the certificate (Security->Host Management, right click on host and "Add or remove host mappings"), or recreate the media server certificate. 

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Re: verification failed - add Deduplication Pool

certificate is OK
host mapping too

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Re: verification failed - add Deduplication Pool

Hello,

test first if this Media Server is working:

- as a mere client

- as a Media Server with Basic Disk

Regards

Michal

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Re: verification failed - add Deduplication Pool

Hello,

- Media Server with Basic Disk.

I created MS with Advanced Disk. Right?

How test as mere client?

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Re: verification failed - add Deduplication Pool

Hello,

and backups to MS Advanced Disk are working?

You can test Media Server as a client when you redirect its backup to a Storage Unit which residing on another Media Server.

Regards

Michal