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vm backup failing with EC 50

lovee
Level 5

NBU linux 7.6.1.2

VC 5.5

client read timeout increaed to 3000

First backup was failing woth EC 13

09/08/2017 07:53:46 - begin writing
09/08/2017 08:07:22 - Error bpbrm (pid=25734) socket read failed: errno = 62 - Timer expired
09/08/2017 08:07:24 - Error bptm (pid=25740) media manager terminated by parent process
09/08/2017 08:08:16 - Info bpbkar (pid=0) done
09/08/2017 08:08:16 - Info bpbkar (pid=0) done. status: 13: file read failed
09/08/2017 08:08:16 - end writing; write time: 0:14:30
file read failed  (13)

after increasing client read timeout to 3000 its failing with EC 50

09/08/2017 11:42:42 - begin writing
09/08/2017 11:57:56 - Critical bpbrm (pid=44442) unexpected termination of client GLUSS1-SP320001.NA.novartis.net
09/08/2017 11:57:58 - Error bptm (pid=44448) media manager terminated by parent process
09/08/2017 11:58:05 - Info bpbkar (pid=0) done. status: 50: client process aborted
09/08/2017 11:58:05 - end writing; write time: 0:15:23
client process aborted  (50)

sometimes working , sometimes not.

1 REPLY 1

eduncan
Level 5
Employee

My guess a process is crashing, it would be difficult to answer this without a vxms log for the failed backup.