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Event id 13

G4
Level 3
Every one hour i am getting the event ID 13. when i manually launch the liveupdate it will end with successfull update for defination. data remain same it doesnot change i am facing this problem since 31 Dect 2009.

any help is appricaited.
3 REPLIES 3

Thomas_K
Level 6
Hello,

Please follow this thread for more information.

https://www-secure.symantec.com/connect/forums/official-status-sepm-definitions-stay-31-12-2009-last-updated-16-jan-2010

Best,
Thomas

Ajit_Jha
Level 6
Partner Accredited
 download the utility, open the following web page in a browser:
https://fileshare.symantec.com

Log in with the following information:

Login ID: rx4defssep
Password: Rx4d3fssep!

Once you have downloaded the utility, please follow the instructions outlined in the following document.

Title: ‘Using the “Rx4DefsSEP” utility’
Document ID: 2009032409384048

Web URL: http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2009032409384048?Open&seg=ent

Ajit_Jha
Level 6
Partner Accredited
Did u tried it???

Please let us know incase of any other soultions