Program Slow Down

[kkoback]

I would for a company that makes it's own software and Norton 360 has become a problem since our newest release as come up. The program downloads images from an FTP site. Norton, I think is scanner every image as it comes through from the FTP site and is taking a very long time. Our customers are very upset with this, it has sometimes taken a whole day to download the images. I wonder if anyone can help me to find out who I can contact at Symantec to see what we might be doing incorrectly in the programming?

[_r___ · Accepted solution]

You can try the Norton 360 forum:

http://community.norton.com/t5/Norton-360/bd-p/Norton_360

You can also start by opening a case:

http://www.symantec.com/support/contact_techsupp_static.jsp