08-07-2008 09:49 AM
I am trying to install the client software for the SPN, but I keep getting an error that...
Service 'symrg' (symrg) failed to start. Verify that you have sufficient privileges to start system services.
I am logged in as Administrator, and all the other SPN services have been installed and started successfully?
I dont even see a service with that handle in the services control panel. Doesnt look like it was installed.
Any help is appreciated.
John
08-11-2008 03:14 PM
My apologies for the delay in addressing your issue,
There are a number of things that could be causing this issue. Unfortunately, this is not an error message I am familiar with. Troubleshooting this issue might be more efficient if you wouldn't mind calling our 24/7 support line at 1-866-223-5977, option 1, option 2. There is usually only a very short wait time, and your call will come straight to us.
On a side note, are you currently or have you ever used any other Symantec products on the device in question? If so, which ones?