cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Veritas.com
Support

PGP Whole Disk Encryption -computer will not boot

dingle2015
Not applicable

‎05-23-2012 08:44 AM

I have PGP installed on my computer and when I enter my password the screen goes black and the computer will not boot to the next screen

 

I have used your product for 3 years so it has worked before.  How can I bypass this and get into my computer?  Can I somehow remove PGP and reinstall?

I need to get to work and need help ASAP

 

Dave Dingle

847-997-5637

0 Kudos
Reply
1 REPLY 1

garish22
Not applicable

‎07-31-2012 08:52 AM

I think only a domain admin can bypass those steps

Regards,

Garish Shunker,

Support Admin,

Orentis Ltd,

Paris, France

 

To add a Domain Administrator restart bypass use the following steps:



  1. On a domain controller, open the Active Directory Users and Computers console. (Start>All Programs>Administrative Tools>Active Directory Users and Computers)
  2. Create a new Global Security Group with the name WDE-ADMIN.
  3. Add the desired domain user account(s) to the WDE-ADMIN group.
  4. On the client system, login with the user account added to the WDE-ADMIN group.
  5. Click Start>Run, type cmd in the text field and click OK. The Windows command prompt screen appears.
  6. Switch to the following directory: C:\Program Files\PGP Corporation\PGP Desktop
  7. At the command prompt, type pgpwde --add-bypass --admin-authorization --disk 0 and pressEnter.

A message displays that the bypass has been successfully completed. You can also verify the bypass user by typing the following at the command prompt:

0 Kudos
Reply