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Capacity Licensed Opscenter: Data Collection status Failed,Agent not connected

Hi 

We want to configure capacity based Report for our Netbackup , so we follow the steps as follows Tech Note 

http://www.symantec.com/business/support/index?page=content&pmv=print&impressions=&viewlocale=&id=HOWTO43400

 

But after that it gives the error Agent not connected. As Attached below screens shot

We have also disable and enable Master server 

So whats the resolution? 

1 Solution

Accepted Solutions
Accepted Solution!

Actually when i go through

Actually when i go through the Admin guide ,it says that we have to install Ops Center Agent on Master server also for this reporting.

 

So after Installing Ops Center Agent on Master server , the problem resolved

Then after  disabling and enabling the Master Server , now the Capacity License Report is generating , 

But it will take time approx 10 mints, we have also restarted the Ops Center services

 

Now the reports are generating successfully

 

Thanks for the Technote by symantec mentioned in first post i.e.

http://www.symantec.com/business/support/index?page=content&pmv=print&impressions=&viewlocale=&id=HO...

 

View solution in original post

1 Reply
Accepted Solution!

Actually when i go through

Actually when i go through the Admin guide ,it says that we have to install Ops Center Agent on Master server also for this reporting.

 

So after Installing Ops Center Agent on Master server , the problem resolved

Then after  disabling and enabling the Master Server , now the Capacity License Report is generating , 

But it will take time approx 10 mints, we have also restarted the Ops Center services

 

Now the reports are generating successfully

 

Thanks for the Technote by symantec mentioned in first post i.e.

http://www.symantec.com/business/support/index?page=content&pmv=print&impressions=&viewlocale=&id=HO...

 

View solution in original post