Solved! Go to Solution.
Lets check the logs
From the NetBackup master server:
nbars unified logs, OID 362
dars unified logs, OID 363
From the Symantec OpsCenter server:
opscenterserver unified logs, OID 148
opscentergui unified log, OID 147
Please explain more about how the backup is setup, and how its different from the one that works. For the clone you must be backing up the entire DB.