Not able to send mails from NOM. While scheduling reports in NOM getting below error .
0,51216,146,146,25667,1322707552059,0,65,0:,511:Scheduled email task failed for schedule Test- java.lang.Exception: java.lang.NullPointerException Exception:java.lang.Exception: java.lang.NullPointerException at vrts.rs.engine.processor.EmailRequestProcessor.processRequest(EmailRequestProcessor.java:356) at vr
ts.rs.engine.processor.RequestProcessingThread.run(RequestProcessingThread.java:154) Caused by: java.lang.NullPointerException at vrts.rs.engine.processor.EmailRequestProcessor.processRequest(EmailRequestProcessor.java:255) ... 1 more ,47:vrts.rs.schedule.EmailTaskHandler.launchTheTask,2
Can't find resource for bundle java.util.PropertyResourceBundle, key Unknown exception occured in sending mail.
NOM 6.5.6 should have addressed all issues with sending Email / via SMTP.
However, please check the following...
./installpath/<nom_dir>/version.txt <--- verify the contents and ensure 656 is the current version.
./installpath/<nom_dir>/eeb.info <--- verify if any EEB's are installed.
Additional items to check:
1) AntiVirus --- some A/V | Security Applications restrict SMTP traffic (port 25)
2) SMTP Host --- verify the NOM server / IP is allowed to relay SMTP traffic through it
3) Test Connectivity from NOM to the SMTP host via command line: telnet smtp_host.fqdn 25
Thanks for the reply.
Kindly find the deteails
/opt/VRTSnom/version.txt => 6.5.6 is the current Version
/opt/VRTSnom/eeb.info => Not Able to view any sunh files
NOM server is allowed to send mail using SMTP Server. Since my NOM Server Sends other mails . previously we were using NOM 6.5 during that time we were able to receive reports from NOM . only post upgragadation facing this issue .