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Not able to send Mail from NOM 6.5.6

Hi ,

Not able to  send mails from NOM. While scheduling reports in NOM getting below error .

0,51216,146,146,25667,1322707552059,0,65,0:,511:Scheduled email task failed for schedule Test- java.lang.Exception: java.lang.NullPointerException Exception:java.lang.Exception: java.lang.NullPointerException   at   at vr   Caused by: java.lang.NullPointerException   at   ... 1 more   ,,2

Can't find resource for bundle java.util.PropertyResourceBundle, key Unknown exception occured in sending mail.

2 Replies

NOM 6.5.6 and SMTP

NOM 6.5.6 should have addressed all issues with sending Email / via SMTP.

However, please check the following...

./installpath/<nom_dir>/version.txt     <--- verify the contents and ensure 656 is the current version.

./installpath/<nom_dir>/        <---  verify if any EEB's are installed.


Additional items to check:

1) AntiVirus --- some A/V | Security Applications restrict SMTP traffic (port 25) 

2) SMTP Host --- verify the NOM server / IP is allowed to relay SMTP traffic through it

3) Test Connectivity from NOM to the SMTP host via command line:    telnet smtp_host.fqdn 25



Hi Mark,   Thanks for the

Hi Mark,


Thanks for the reply.

Kindly find the deteails

/opt/VRTSnom/version.txt => 6.5.6 is the current Version

/opt/VRTSnom/    =>  Not Able to view any sunh files


NOM server is allowed to send mail using SMTP Server. Since my NOM Server Sends other mails . previously we were using NOM 6.5 during that time we were able to receive reports from NOM . only post upgragadation facing this issue .