OPSCenter and PureDisk agent

[Fr_d_ric_RIGAL]

Hi all,

I've installed an OPsCenter 7.1.0.1 on a NBU Master Server 7.1.0.1 and I want to monitor a PureDisk Server.

I've configured succesfully the Trust between OpsCenter and PureDisk servers.

I,ve configured Integrated Agent under OpsCenter and created Data Collector (enable).

But no information appears in OpsCenter about PureDisk agent

[Symboy]

Yu did not mentioned Puredisk version . 

  Would suggest you to upgrade OC to 7.1.0.2 . If that's not possible , atleast install EEB from below Technote . 

http://www.symantec.com/business/support/index?page=content&id=TECH163968

It contains fix for below e-tracks related to PD 

ET2377735: Data Collection for PureDisk agents ceased working after the OpsCenter upgrade to 7.1.

ET2359593: OpsCenter Alerts shows "Exit Status: -1 (Undefined)" on PureDisk jobs.

ET2322598: PureDisk data collection continually stops collecting

[Fr_d_ric_RIGAL]

Hi,

I've already installed this EEB.

But I don't know how to see if it's really installed. When I look at the "About" scrren, I still have

Version 7.1.0.1 (Build 20110612) like before the EEB application.

[Symboy]

Please check below link to check list of EEB'S installed .

C:\Program Files\Symantec\OpsCenter\server\EEB.info

   Also , Disabled / Enabled data collection and have a look at 148 logs  with verbose 6 .