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Ops Center 7.5 - Can't open WebUI Logon

Netbackup_Adm4
Level 4

I have a newly installed Netbackup Ops Center server 7.5 that I cannot open the web console on.  When opening the WebUI Login shortcut I get the following error in Internet Explorer 9:

          HTTP Status 404 - /opscenter/

          type Status report

          message /opscenter/

          description The requested resource (/opscenter/) is not available

 

Any assistance on this would be appreciated.

4 REPLIES 4

Backup_Exec1
Level 6
Employee Accredited Certified
Hi Please check the comments posted in thread below and see if that helps your cause. https://www-secure.symantec.com/connect/forums/opscenter-71-started-http-404 Thanks

BanksyMJ
Level 4
Employee Accredited

@Netbackup Admin Guy

Are you running Ops Center on a physical server or a VM? I had this problem recently while running in a VM. The Symantec Opps Center Service wouldn't start. I increased the amount of memory allocated to the VM, A reboot of the VM, the service started and the problem went away.

Best Regards

Symboy
Level 6
Accredited Certified

Hi 

 

  Please check with below points once you confirm that all services are running 

 

1) Try different browser

2) Check if the default ports are available to connect to GUI

 

Reinstalling Java would be worth to try depending upon the error you seen in GUI / WEBSERVER logs

muhanad_daher
Level 6
Partner Accredited Certified

Did you check if services on Opscenter and Opscenetr database are run?