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OpsCenter 7.5.0.4 admin password reset util

virtualeverythi
Level 4

I upgraded OpsCenter from 7.1 to 7.5.0.4 and I can't login using the admin account. I can't find VSSAT in it's described directory and if I run it from Symantec\OpsCenter\server\eat\bin it gives me the following.

 

 

vssat initAtHandle ERROR V-18-7115 Failed To Initialize Authentication Library.
 
Error initialising the AT Library
 
How do I reset the admin password on the server without knowing what it is today for version 7.5.0.4 OpsCenter?
1 ACCEPTED SOLUTION

Accepted Solutions

MilesVScott
Level 6
Certified

Did you try these steps or different ones?

 

http://www.symantec.com/business/support/index?page=content&id=TECH142583

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2 REPLIES 2

MilesVScott
Level 6
Certified

Did you try these steps or different ones?

 

http://www.symantec.com/business/support/index?page=content&id=TECH142583

virtualeverythi
Level 4

yes I did. For whatever reason it did not work yesterday. I've rebooted the box and tried the exact same commands again and it worked this time... beats me why, I had previously rebooted as well.