cancel
Showing results for 
Search instead for 
Did you mean: 

OpsCenter: Specified key already exists

All,

 

When I try to install a new OpsCenter license I recieve the message "The specified license key already exists" from the OpsCenter web GUI. I know there are steps to remove the license file manually form the filesystem which will remove this roadblock, but I cant seem to dig up the file name and location that needs to be removed.

 

The way I remember it you shut down the OpsCenter services

Delete one or two files

Start the OpsCenter services again, but for the life of me I cannot remember what file/s one needed to remove. Anybody have a KB on this issue? or know what files the OpsCenter cashe it's license key to?

 

Thanks in advance

1 Solution

Accepted Solutions
Accepted Solution!

Jonathan check for the

Jonathan check for the file C:\Program Files\Common Files\VERITAS Shared\VRTSLic\lic.There will be a .vxlic file . Delete this after making a copy of it and then restart the opscenter services. Add the key again .It should work.

 

DeepS

View solution in original post

2 Replies
Accepted Solution!

Jonathan check for the

Jonathan check for the file C:\Program Files\Common Files\VERITAS Shared\VRTSLic\lic.There will be a .vxlic file . Delete this after making a copy of it and then restart the opscenter services. Add the key again .It should work.

 

DeepS

View solution in original post

Deeps, Thank you kindly.

Deeps,

 

Thank you kindly. Thats what I was looking for.

 

Regards,

 

Jon Warfield