01-29-2015 12:35 PM
All,
When I try to install a new OpsCenter license I recieve the message "The specified license key already exists" from the OpsCenter web GUI. I know there are steps to remove the license file manually form the filesystem which will remove this roadblock, but I cant seem to dig up the file name and location that needs to be removed.
The way I remember it you shut down the OpsCenter services
Delete one or two files
Start the OpsCenter services again, but for the life of me I cannot remember what file/s one needed to remove. Anybody have a KB on this issue? or know what files the OpsCenter cashe it's license key to?
Thanks in advance
Solved! Go to Solution.
01-29-2015 10:06 PM
Jonathan check for the file C:\Program Files\Common Files\VERITAS Shared\VRTSLic\lic.There will be a .vxlic file . Delete this after making a copy of it and then restart the opscenter services. Add the key again .It should work.
DeepS
01-29-2015 10:06 PM
Jonathan check for the file C:\Program Files\Common Files\VERITAS Shared\VRTSLic\lic.There will be a .vxlic file . Delete this after making a copy of it and then restart the opscenter services. Add the key again .It should work.
DeepS
01-30-2015 08:53 AM
Deeps,
Thank you kindly. Thats what I was looking for.
Regards,
Jon Warfield