04-17-2014 01:32 PM
Hi All,
Need suggestions on possible root causes:
System:
Windows 2008 R2 Standard running OpsCenter Analytics v7.5.0.7
Running on a VM with 8 vCPUs and 32GB of RAM
The CPUs are almost all the time at 100%, caused by the dbsrv11.exe process. At least, once or twice a week, we log in and find that all Master Servers (14) are disconnected, prompting us to restart OpsCenter.
Any suggestions?
thanks.
04-17-2014 04:17 PM
I used see droping connection in 7.5.0.x version, recently upgraded to 7.6.0.1 version, OpsCenter works great. I don't see any disconnected Master eventhough I have 10+ Master Domain in one of my customer place. It's worth upgrading :)
04-30-2014 11:16 AM
Try increasing the heap space given to the Agent.
Increase the amount of heap memory that the OpsCenter Agent is allowed to use.
On Windows OpsCenter Agent machines:
Edit the <install_path>\OpsCenter\Agent\bin\OpsCenterAgentService.xml file, changing the -Xmx1024M value to -Xmx4096M
Example: <CmdArg value="-Xms512M -Xmx4096M
Also check the other heap space values on the OpsCenter Agent Server and increase. This should help.
05-21-2014 05:36 AM
I can confirm what VPATIL said, also had exactly the same problem until upgrade to 7.6. which solved the problem, with 26 masters. All other attempts at increasing cache, defrag, various parameters were completely unsuccessful.
06-01-2014 09:51 PM
There are few key enhancement in Opscenter 7.6.Upgrade of Sybase ASA from 11 to 12 is one such enhancement.This lowerd the CPU and memory usage footprint.Other Key enhancement is optimization of the data collection process from NetBackup Master Servers to OpsCenter to reduce both initial and subsequent data collection resource requirements and times.
Upgrade to 7.6 should resolve this .
DeepS
06-03-2014 07:10 PM
Take opscenter database backup using dbbackup
then defrag your database using command dbdefrag
Once completed successfully again take new database backup.
Uninstall Opscenter and re-install to same version i.e. 7.5.0.7
Restore Database using dbabckup
INSTALL_PATH\OpsCenter\server\bin\dbbackup.bat <backupDir> -restore <restoreDir>
If still no success tune your server.conf settings
\Program Files\Symantec\OpsCenter\server\db\CONF\server.conf
-c 1G -cs -ch 2G -cl 1G