11-07-2011 02:16 AM
Hi, I got opscenter 7.1 running with two netbackup server connected. My nb 7.1 server is always connected but my nb 6.5.5 with opscenter agent installed i get Partially Connected from time to time. Sometimes it just works fine and cant figure out whats wrong.
11-08-2011 07:44 AM
Let me know when it says ," Partially connected " , Is it any specific data collection it fails for . Also make sure that correct agent path is provided in Netbackup Master server Properties in OC console .
11-09-2011 06:00 AM
actually it failes right now! its not on a specifiec time seem more random.
Ive got the default paths in OC center.
ill try to keeptrack on when it happends.
se log below.
Audit | Not Reported | Not Reported | Not Started | - |
Catalog | Nov 9, 2011 3:23 AM | Nov 9, 2011 3:23 AM | Completed | - |
Client | Nov 9, 2011 1:23 PM | Nov 9, 2011 1:23 PM | Completed | - |
Device | Nov 9, 2011 2:53 PM | Nov 9, 2011 2:53 PM | Completed | - |
Disk | Nov 9, 2011 2:53 PM | Nov 9, 2011 2:53 PM | Completed | - |
Error Logs | Nov 9, 2011 4:33 AM | Nov 9, 2011 4:33 AM | Failed | - |
FT | Not Reported | Not Reported | Not Started | - |
Images | Nov 9, 2011 4:34 AM | Nov 9, 2011 4:34 AM | Failed | - |
Job | Nov 9, 2011 1:52 PM | Nov 9, 2011 1:52 PM | Completed | - |
Media Server | Nov 9, 2011 3:23 AM | Nov 9, 2011 3:23 AM | Completed | - |
Policy & Schedule | Nov 9, 2011 3:23 AM | Nov 9, 2011 3:23 AM | Completed | - |
Scheduled Jobs | Nov 9, 2011 4:55 AM | Nov 9, 2011 4:53 AM | Failed | - |
Service | Nov 9, 2011 3:23 AM | Nov 9, 2011 3:23 AM | Completed | - |
Storage Service | Nov 9, 2011 2:23 PM | Nov 9, 2011 2:23 PM | Completed | - |
SubJobs | Not Reported | Nov 9, 2011 5:00 AM | Failed | - |
Throughput | Nov 9, 2011 2:23 PM | Nov 9, 2011 2:23 PM | Completed | - |
Volume | Nov 9, 2011 2:53 PM | Nov 9, 2011 2:53 PM | Completed | - |
11-09-2011 09:00 AM
It seems that the issue is specific to agent as all these failed data collectors ( Error / Images / Schedule and subjobs ) requires agent for collecting the data .
Confirm the path and username password. You can also have a look at Opscenter server logs ( OID 148 ) to get more precise reason for the failure .
11-10-2011 06:44 AM
Please check your Master server for the existence of old .ior or .ior.mgr files in your var directory.
These files will be created when NetBackup Start, and should clean themselves up when NetBackup Stops.
Look for old files, prior to your last system start or NetBackup Service cycle.
If you see old or in some circumstances - very old - .ior / .ior.mgr files, please perform the following.
Please Note: Do Not delete these files with the NetBackup Services Running.
In addition, please consider upgrading to NetBackup 6.5.6 or 7.1 - A number of nbsl / nbproxy issues were resolved in both releases and should alleviate your data collection failures.
If you feel this information was helpful or resolves your issue please remember to mark this post accordingly. -- Tom Sprouse
11-11-2011 12:02 AM
hi tom
i am having also similar problem and tried to find more information based on your explanation above but had no luck since now. i would be glad if you can provide a technote or a link.
when i check /usr/openv/var directory it seem that in our env i got very old ior.mgr files and i am not sure if i should handle as described from you.
# ls -ltr
total 288
drwxr-xr-x 2 root root 1024 May 19 2009 nbdelete
-rw-rw-rw- 1 root root 1143 Oct 13 2009 nbproxy_nbsl-ManageMedia-32.ior.mgr
-rw-rw-rw- 1 root root 1143 Oct 13 2009 nbproxy_nbsl-ManageMedia-34.ior.mgr
-rw-rw-rw- 1 root root 1143 Oct 16 2009 nbproxy_nbsl-ManageMedia-33.ior.mgr
-rw-rw-rw- 1 root root 1143 Oct 23 2009 nbproxy_nbsl-ManageMedia-35.ior.mgr
-rw-rw-rw- 1 root root 1143 Oct 23 2009 nbproxy_nbsl-ManageMedia-42.ior.mgr
-rw-rw-rw- 1 root root 1143 Oct 27 2009 nbproxy_nbsl-ManageMedia-39.ior.mgr
-rw-rw-rw- 1 root root 1143 Oct 27 2009 nbproxy_nbsl-ManageMedia-36.ior.mgr
-rw-rw-rw- 1 root root 775 Apr 28 2010 nbproxy_nbsl-JobManagementEx-1.ior.mgr
-rw-r--r-- 1 root other 19842 May 10 2011 license.txt
drwxr-xr-x 3 root root 96 May 11 2011 saved_obsolete_auth.05-11-11.11:58:26
drwxr-xr-x 4 root bin 96 May 11 2011 vxss
-rw-r--r-- 1 root root 1143 Jul 10 05:08 nbproxy_nbsl-StorageService-48.ior.mgr
-rw-r--r-- 1 root root 1143 Jul 10 05:08 nbproxy_nbsl-PolicyManager-48.ior.mgr
-rw-r--r-- 1 root root 1143 Jul 10 05:19 nbproxy_nbsl-CatalogManager-48.ior.mgr
-rw-r--r-- 1 root root 1143 Jul 10 05:27 nbproxy_nbsl-ClientManager-48.ior.mgr
-rw-r--r-- 1 root root 1143 Jul 23 05:21 nbproxy_nbsl-CatalogManager-38.ior.mgr
-rw-r--r-- 1 root root 1143 Jul 23 05:29 nbproxy_nbsl-ClientManager-38.ior.mgr
-rw-r--r-- 1 root root 1143 Aug 10 05:17 nbproxy_nbsl-CatalogManager-26.ior.mgr
-rw-r--r-- 1 root root 1143 Aug 10 05:28 nbproxy_nbsl-ClientManager-26.ior.mgr
-rw-r--r-- 1 root root 1143 Sep 7 06:56 nbproxy_nbsl-PolicyManager-82.ior.mgr
-rw-r--r-- 1 root root 1143 Sep 7 10:00 nbproxy_nbsl-StorageService-86.ior.mgr
-rw-r--r-- 1 root root 1143 Sep 7 10:00 nbproxy_nbsl-PolicyManager-86.ior.mgr
-rw-r--r-- 1 root root 1143 Sep 7 10:52 nbproxy_nbsl-ClientManager-86.ior.mgr
-rw-r--r-- 1 root root 1143 Oct 8 05:08 nbproxy_nbsl-StorageService-30.ior.mgr
-rw-r--r-- 1 root root 1143 Oct 8 05:08 nbproxy_nbsl-PolicyManager-30.ior.mgr
-rw-r--r-- 1 root root 1143 Oct 8 05:18 nbproxy_nbsl-CatalogManager-30.ior.mgr
-rw-r--r-- 1 root root 1143 Oct 8 05:31 nbproxy_nbsl-ClientManager-30.ior.mgr
-rw-r--r-- 1 root root 1143 Oct 23 05:36 nbproxy_nbsl-CatalogManager-11.ior.mgr
-rw-r--r-- 1 root root 1143 Oct 23 05:48 nbproxy_nbsl-ClientManager-11.ior.mgr
-rw-r--r-- 1 root root 1143 Oct 28 05:18 nbproxy_nbsl-CatalogManager-27.ior.mgr
-rw-r--r-- 1 root root 1143 Oct 28 05:34 nbproxy_nbsl-ClientManager-27.ior.mgr
-rw-r--r-- 1 root root 1143 Oct 31 06:17 nbproxy_nbsl-ClientManager-10.ior.mgr
drwxr-xr-x 507 root root 9216 Nov 2 07:32 host_cache
-rw-r--r-- 1 root root 1143 Nov 3 05:08 nbproxy_nbsl-StorageService-23.ior.mgr
-rw-r--r-- 1 root root 1143 Nov 3 05:08 nbproxy_nbsl-PolicyManager-23.ior.mgr
-rw-r--r-- 1 root root 1143 Nov 3 05:16 nbproxy_nbsl-CatalogManager-23.ior.mgr
-rw-r--r-- 1 root root 1143 Nov 3 05:27 nbproxy_nbsl-ClientManager-23.ior.mgr
-rw-r--r-- 1 root root 1143 Nov 3 08:33 nbproxy_nbsl-PolicyManager-26.ior.mgr
-rw-r--r-- 1 root root 1143 Nov 3 08:33 nbproxy_nbsl-StorageService-26.ior.mgr
-rw-r--r-- 1 root root 1143 Nov 3 09:56 nbproxy_nbsl-PolicyManager-25.ior.mgr
-rw-r--r-- 1 root root 1143 Nov 3 09:56 nbproxy_nbsl-StorageService-25.ior.mgr
-rw-r--r-- 1 root root 11 Nov 3 14:42 startup_time.txt
drwxr-xr-x 6 root bin 1024 Nov 3 14:42 global
-rw------- 1 root root 1611 Nov 3 14:43 nbproxy_pem.ior
-rw------- 1 root root 1611 Nov 3 14:43 nbproxy_jm.ior
-rw------- 1 root root 1611 Nov 3 14:48 nbproxy_pem_email.ior
-rw-r--r-- 1 root root 1143 Nov 6 05:30 nbproxy_nbsl-CatalogManager-15.ior.mgr
-rw-r--r-- 1 root root 1143 Nov 6 05:42 nbproxy_nbsl-ClientManager-15.ior.mgr
-rw-r--r-- 1 root root 1611 Nov 6 10:00 nbproxy_nbsl-ClientManager-15.ior
-rw-r--r-- 1 root root 1575 Nov 6 10:01 nbproxy_nbsl-CatalogManager-15.ior
drwx------ 4 root bin 1024 Nov 11 01:00 vnetd
-rw-r--r-- 1 root root 1143 Nov 11 05:08 nbproxy_nbsl-StorageService-17.ior.mgr
-rw-r--r-- 1 root root 1611 Nov 11 05:08 nbproxy_nbsl-StorageService-17.ior
-rw-r--r-- 1 root root 1143 Nov 11 05:08 nbproxy_nbsl-PolicyManager-17.ior.mgr
-rw-r--r-- 1 root root 1611 Nov 11 05:08 nbproxy_nbsl-PolicyManager-17.ior
-rw-r--r-- 1 root root 1143 Nov 11 05:18 nbproxy_nbsl-CatalogManager-17.ior.mgr
-rw-r--r-- 1 root root 1611 Nov 11 05:18 nbproxy_nbsl-CatalogManager-17.ior
-rw-r--r-- 1 root root 1143 Nov 11 05:23 nbproxy_nbsl-ClientManager-17.ior.mgr
-rw-r--r-- 1 root root 1611 Nov 11 05:23 nbproxy_nbsl-ClientManager-17.ior
-rw------- 1 root root 1575 Nov 11 05:24 nbproxy_pem_cleanup.ior
-rw-r--r-- 1 root root 1143 Nov 11 08:22 nbproxy_nbsl-PolicyManager-19.ior.mgr
-rw-r--r-- 1 root root 1143 Nov 11 08:22 nbproxy_nbsl-StorageService-19.ior.mgr
-rw-r--r-- 1 root root 1611 Nov 11 08:22 nbproxy_nbsl-StorageService-19.ior
thanks
ramazan
11-15-2011 11:27 AM
Ramazan,
Clear out the old IOR and IOR.MGR files...
Please Note: Do Not delete these files with the NetBackup Services Running.
Files prior to Nov 3rd 2011 appear to be left out there, and were not cleaned up successfully in the past.
When you stop NBU, most of these files will have been cleared. However, no ior / ior.mgr files should exist with the services stopped.
Therefore, you delete the ior & ior.mgr files if they remain after stopping NBU.
Older ior files can interferre with data collection.
Unfortunately, at this time, I have not published a Technote Relating to this topic... but I will be working with Engineering on getting one published.
If you feel this information was helpful or resolves your issue please remember to mark this post accordingly. -- Tom
11-18-2011 05:45 AM
Hi Tom
i'll plan these actions and let here know if this was successfull.
Thanks
Ramazan
11-18-2011 08:03 AM
Ramazan,
I look forward to hearing form you...
If it does work, may I ask you to mark the earlier post as a solution.
Thank you,
--Tom