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Symantec OpsCenter

Bshet
Level 3
Partner Certified

‎07-30-2013 05:44 AM

Hi All,

Can you please tell me where exactly can I check on Opscenter server to see whether traps are getting generated for an alert.

 

Thanks in advance.

Bharat Shet

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3 REPLIES 3

tom_sprouse
Level 6
Employee Accredited Certified

‎07-30-2013 06:00 AM

Bharat,

1st, check to see if the trap is logged...

\Installpath\Symantec\OpsCenter\server\logs\trap_2013_07_30_XXXXXX_0.log

From there, if you want to verify the SNMP is actually being sent...

You will need a network sniffer or trap catcher on the OpsCenter Host.

If you are running Windows - there are several free applications to listen for SNMP traps...

Also, what version of OpsCenter are you running... I would highly suggest you upgrade to 7.5.0.6 if you can.

--Tom

 

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Bshet
Level 3
Partner Certified

‎07-30-2013 06:05 AM

Hi Tom,

 

We have upgraded the Opscenter to 7.5.0.6 but the traps are not received by the server which we have mentioned in traps.

The server is trying to discover the process 'vrtsnomdbsrv.exe'.

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tom_sprouse
Level 6
Employee Accredited Certified

‎07-30-2013 06:59 AM

Bharat,

The process you mention..   vrtsnomdbsrv.exe  was a NOM Process back in 6.x

and is no longer used in OpsCenter.

Please review the following for setting up SNMP traps..

Configuring SNMP Trap Community Name

http://www.symantec.com/docs/HOWTO42857

Symantec OpsCenter 7.5 Admin Guide

http://www.symantec.com/docs/DOC5042

  • SNMP port    (pg.253)
  • SNMP trap recipient options (pg.298)
  • SNMP trap recipients creating (pg.300)

 

--Tom

 

 

 

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