05-27-2013 03:28 AM
I am trying to install OpsCenter 7.5 Server on Win_2K8_R2 SP1, but can't complete. Error 1719. The Windows installer services could not be accessed. This can occur if you are running windows in safe mode, or if the windows installer is not corectly installed. contact your support personnel for assistance
pls help me!
05-27-2013 03:45 AM
Check these solutions
1.http://www.symantec.com/business/support/index?page=content&id=TECH189967
2.in the NetBackup console (NOT the OpsCenter GUI), go to "Host properties", right-click on your master server and choose Properties. In the window that opens up click on Client attributes and verify that the OpsCenter Windows host is in the list of clients for the master
Article:TECH128644 | | | Created: 2010-01-10 | | | Updated: 2010-10-05 | | | Article URL http://www.symantec.com/docs/TECH128644 |
05-27-2013 09:17 PM
i try clear file license when install, but not work
05-27-2013 10:10 PM
Instead of using the GUI method to perform the client installation, use the NetBackup script method, specifically:
silentclient.cmd
This script is located on the installation media for NetBackup 7 in:
\<media path>\PC_clnt\x64\silentclient.cmd
Use of this method requires editing certain fields within the silentclient.cmd script, so the installation image should be copied on to a local file system or network share.
The following fields will need to be modified within the script to reflect the environment:
SET CLIENT=<This computer>
SET MASTERSERVER=<master server>
SET ADDITIONALSERVERS=<media servers>
SET INSTALLDIR=C:\Program Files\VERITAS\ (if installing to location other than the default)
05-28-2013 05:48 PM
ducnt,
Reboot the OpsCenter Host, and try using the Run As Administrator option when running the setup executable.
If you continue to recieve the same error, perhaps try reviewing the following MS thread on the MSI error:
If you have any questions, please let me know.
--Tom
07-04-2013 02:43 AM
I am also getting the same error. I tried clearing the temp as mentioned above. But it didnt help.
This is a server installation. So I cant use silentclient.cmd
I am trying on windows 2008 R2 SP1 x64 bit server.
Do we have any fix for this issue?
07-04-2013 02:49 AM
Thanks Tom,
I installed OPS center by install silent install
I don't know why, may be symantec endpoint protection was block it
thanks all,
07-04-2013 06:05 AM
i give suggestion of silent command ,kindly note
Instead of using the GUI method to perform the client installation, use the NetBackup script method, specifically:
silentclient.cmd
This script is located on the installation media for NetBackup 7 in:
\<media path>\PC_clnt\x64\silentclient.cmd
07-06-2013 11:23 AM
oh..k i followed http://www.symantec.com/business/support/index?page=content&id=HOWTO71640 and installed Opscenter using silent method.
It worked fine. But still donno why the normal method failed...
07-09-2013 10:02 AM
i contacted the support to know the reason and give me the below explanation.
" It happens to be an issue with naming convention which causes such problems while installing 7.5 on windows 2008 machine. So, we have this silent installation method. But this have been taken care in next version of opscenter i.e. 7.6" ....
07-22-2013 12:05 PM
Similar issue we have faced while upgrading to 7.5.0.6 on win 2008 machines. Which got resolved by removing IE10, and installing IE9.....
Please try that also.
08-13-2013 05:27 AM
Thanks Pinku
Removal of IE 10 solved the issue.