07-07-2013 04:02 PM
hi
we use opscenter as our primary reporting tool for backups
i have a problem where the report is displaying a client as a dash as in -
the client name is correct within netbackup itself
i have had a look in the opcenter setting to see if it has a alias so i could use the object merger but i cannot find any records in the alias or object merger that is just a dash
the client with the error has never been known as anything else so its not like the system is using an old name for it
i have restarted opscenter multiple times and done some searching online with no luck
we are running server 2008 r2 with opscenter 7.5.0.5
thanks
Daryl
07-07-2013 10:35 PM
Which report you are using?
07-08-2013 12:02 AM
a custom; report as follows:
category : backup/recovery
tabular
timeframe - last 24hours
with a few collums like client name, jobsize, policy name, schedule, start and end time and status
if i select to filter it just on a specific client and in the drop box it shows all the clients you can select and that has the same problem, cant find the actual client name only a dash -
07-08-2013 10:47 AM
Daryl,
Are you filtering for Job Type? Some jobs, like Image Cleanup and Tape drive Clean, do not execute on a client, hence no name.
Otherwise, I have the same OS/OpsCenter version you listed and I can't find the same problem in my system.
07-08-2013 11:03 AM
07-08-2013 03:22 PM
Daryl,
If you have analytics, try these custom SQL queries to confirm client names on the jobs...
1) SELECT * FROM domain_job WHERE clientName IS NULL 2) SELECT * FROM domain_job WHERE clientName = '-'
You can also run these again the domain_jobarchive table and see if anything hits...
Provide job information if possible...
--Tom
07-08-2013 03:36 PM
hi Tom
i just ran those queries and they return "the report did not return any data"
if i put a valid client name in eg LECT * FROM domain_job WHERE clientName = 'windowsclientname'
it returns results
sorry what job information did you want?
07-08-2013 05:00 PM
Daryl,
I just wanted to ensure there were no jobs showing the client as a dash...
This now appears to be a GUI related issue... perhaps a filter or column is causing the issue.
Upgrade to 7.5.0.6 if you can...
--Tom