We need your help! The Symantec Support teams would be grateful if you could give us about five minutes of your time to help Symantec improve its online help content.
We know you want to get the right answers to your support questions, as quickly as possible. To do that, Symantec wants to provide you with online help articles that are easy to read and easy to use, and give you the information you need, when you want it.
So that we can better understand your needs, we are asking for your feedback about some sample Symantec online help articles, each survey containing two different versions of an article. After you read the articles, please complete the short survey and share your opinions about the articles. Thank you for your time—your responses will help us help you more effectively.
Just pick one (or more) of the product areas below and let us know your feedback.
Backup Exec
How to resolve VSS writer failures encountered in BackupExec
How to troubleshoot V-79-57344-65072 error when the connection to target system has been lost
NetBackup
How to use the NetBackup Catalog Consistency Utility (NBCC) 7.6.0.3
Steps to resolve various tape drive issues that may be encountered while using NetBackup
Enterprise Vault
Test 1 - Users are prompted for username and password when attempting to open archived items
Version A: http://www.symantec.com/docs/TECH226053
Version B: http://www.symantec.com/docs/TECH56220
Survey: https://www.surveymonkey.com/s/DYYD2P5
Test 2 - How to move a vault store partition or vault store
Version A: http://www.symantec.com/docs/TECH226052
Version B: http://www.symantec.com/docs/TECH35742
Survey: https://www.surveymonkey.com/s/8NDZLRM
Endpoint Protection
Test 1 – Push install Symantec Endpoint Protection 12.1 clients using Remote Push
Version A: http://www.symantec.com/docs/TECH224952
Version B: http://www.symantec.com/docs/TECH164327
Survey: https://www.surveymonkey.com/s/GRQSNGQ
Test 2 - Disaster recovery best practices for Symantec Endpoint Protection 12.1
Version A: http://www.symantec.com/docs/TECH160736
Version B: http://www.symantec.com/docs/TECH224995
Survey: https://www.surveymonkey.com/s/GRWM5J7
