I'm Kevin Mikalsen and I've been part of the Symantec University for Partners for nearly 5 years and as of September, I was asked to step up and lead the Enterprise Partner Readiness and Enablement efforts. In this blog, I’d like to share some reflections on the first 100 days in my new role and gather your input on how we are doing and what you'd like us to do more of.
First, I'm very fortunate to be leading such a great team focusing on global partner readiness & enablement. Secondly, ours is a global team and we have a great relationship with the channel leadership in all the regions and that is something we'll continue to maintain. Lastly, and most importantly, I recognize that in order to be successful in my new role I have to turn my voice off and my hearing on. I have to really listen to what our partners, channel sales/marketing teams that support the partners have to say. I started reaching out to Channel Partners, Symantec Regional Channel Marketing & Sales; analysts like IDC and Corporate University Exchange; and peers like VMware and Cisco — just to name a few. I learned a great deal from all my interactions. Here are just a few of my findings…
I’ve come to the conclusion that communication – whether internally or externally – is the key to our group’s success. And I’m fully committed to keeping our lines of communication with our partners open and collaborative. If you have any comments about this blog or ideas for channel enablement opportunities/tools/training you’d like to see Symantec pursue, reply back to this blog and let the conversation begin.
Happy New Year, and I look forward to hearing from you!
Kevin Mikalsen - Sr. Manager, Symantec University for Partners
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