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Crash Windows Server 2008

MSalimov
Level 2

Data: HP DL360g5, Windows Server 2008 x64, Veritas Storage Foundation 5.1, Failover cluster, HP StorageWork MSA 2012fc, HP 4/16 San Switch.

When I configure dynamic groups in SFW 5.1 the server gives an error:

STOP: 0x00000007e (0xffffffffc0000005, 0fffffa6000d489bd, 0xfffffa600ad78738.......
msdsm.sys Adress fffffa60000d489bd base at fffffa6000d3d000

P.S.

Without HP 4/16 San Switch, everything works perfectly !!!!

Help, please.

1 ACCEPTED SOLUTION

Accepted Solutions

MSalimov
Level 2
Thank you for your help.

1. Problem resolved by installing patch:
    Device Driver Installation Package 1 (DDI-1) for Veritas Storage Foundation (tm) 5.1 for Windows (SFW) 
    http://support.veritas.com/docs/317825

2. Wiring made on your link, I had only one zone. Connecting specified in the link, I think better.

View solution in original post

2 REPLIES 2

Marianne
Level 6
Partner    VIP    Accredited Certified
You need to log a call with HP.
The HCL (ftp://exftpp.symantec.com/pub/support/products/Storage_Foundation_for_Windows/302144.pdf) says the following:

All Fibre Channel switches supported by Operating System and Storage Array Manufacturer's are supported unless otherwise explicitly stated. Please check the Microsoft Windows Catalog, Storage Array Manufacturer and Switch Manufacturer's Hardware Compatibility Support Matrices for required firmware and compatibility of switches.
and
There are no unsupported or specific switch configuration exceptions for Storage Foundation and High Availability Solutions 5.1 for Windows.

This TechNote gives advice w.r.t  zoning: http://seer.entsupport.symantec.com/docs/293014.htm

MSalimov
Level 2
Thank you for your help.

1. Problem resolved by installing patch:
    Device Driver Installation Package 1 (DDI-1) for Veritas Storage Foundation (tm) 5.1 for Windows (SFW) 
    http://support.veritas.com/docs/317825

2. Wiring made on your link, I had only one zone. Connecting specified in the link, I think better.