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Error with Veritas Action Agent on w2008 x64

Level 2
Windows 2008 STD x64 (fresh installed)  + SFW 5.1 (fresh installed)

Veritas Enterprise Administrator (VEA) starts, but can not connect to server (Connection to server is broken)

look service launched: Veritas Action Agent service is not running. Try to run as described in the article (Document ID: 297398 "How to restart StorageAgent if it is not running" )

see the error in the event viewer:
- ERROR ID: 7031     Veritas Storage Agent service terminated unexpectedly. This occurred 1 time (s). The following corrective action will be taken through 60000 milliseconds: Restart the service.
-  Application popup ID:26 (At the same time as the previous error)
Program: ...iles (x86)\Veritas\VRTSobc\pal33\bin\vxpal.exe
A buffer overrun has been detected which has corrupted the program's
internal state.  The program cannot safely continue execution and must
now be terminated.

I tried to reinstall SFW. Was exactly the same result.
I tried it on a virtual machine to simulate this issue. was exactly the same result on w2008 x64 configuration. but the configuration w2003r2 x64 works perfectly.

any idea?

Not applicable
Partner Accredited
Windows x32 has this problem too. I installed SFW 5.1 and VEA localy (or anoter station) can't connect to server. First error: connection broken, next 1067 need restart vxvm and vxob.
do you find solve this?

Level 2

unfortunately I have no idea about the solution to this problem and just do not know how debug.

if there is an idea or decision, then I will be happy to learn.



Not applicable
I had to open a support case with Symantic to get the fix, but it looks like it is an issue with the MPIO drivers for Veritas.  Once I installed the following it worked fine:

The faulting module is mpioprov.dll. If you are using Veritas Multipathing and have not installed the DDI-2
package please do so as it contains an updated the mpioprov.dll

The DDI-2 package can be downloaded from:
Device Driver Installation Package 2.1 (DDI-2.1) for Veritas Storage Foundation (tm) 5.1 for Windows (SFW)