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Not able to install (cpi-Patch-6.1.0.500.tar.gz, cpi-Patch-6.1.1.400.tar.gz, gab-rhel5_x86_64-Patch-6.1.0.100.tar.gz)

Zahid_Haseeb
Moderator
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My Environment

SFHA Version = 6.1 installed
RHEL Version = 5.6 installed

Query

I am able to install following 3 patches but could not able to install others ( cpi-Patch-6.1.0.500.tar.gz, cpi-Patch-6.1.1.400.tar.gz, gab-rhel5_x86_64-Patch-6.1.0.100.tar.gz ) as per the below attached snap from sort.veritas.com.

fs-rhel5_x86_64-6.1.1.100-rpms.tar.gz
fsadv-rhel5_x86_64-6.1.1.100-rpms.tar.gz
sfha-rhel5_x86_64-6.1.1.tar.gz

p.png

 

ERROR WE FACED FOR THE PATCHES WE COULD NOT ABLE TO INSTALL
 


./installVRTSgab610HF100

pp.png

 

# cd patches/
[root@faraz patches]# ls -l
total 256
-rwxr-xr-x 1 root sys  125772 Sep 15 01:02 CPI_6.1.0_P5.pl
-rwxr-xr-x 1 root sys  125772 Sep 15 00:48 CPI_6.1.1_P4.pl
-rw-r--r-- 1 root root      0 Dec 29 14:18 glibc-2.12-1.80.el6.i686,?
-rw-r--r-- 1 root root      0 Dec 29 14:18 glibc-2.12-1.80.el6.x86_64,?
-rw-r--r-- 1 root root      0 Dec 29 14:18 {hfvers}=6.1.1.100
-rw-r--r-- 1 root root      0 Dec 29 14:18 {oslibs}{RHEL6.3}={?
 

[root@faraz patches]# ./CPI_6.1.0_P5.pl
./CPI_6.1.0_P5.pl: line 1: package: command not found
: command not foundline 1:
: command not foundline 2:
./CPI_6.1.0_P5.pl: line 3: sub: command not found
./CPI_6.1.0_P5.pl: line 4: my: command not found
: command not foundline 4:
./CPI_6.1.0_P5.pl: line 5: -: command not found
: command not foundline 5:
./CPI_6.1.0_P5.pl: line 6: -: command not found
./CPI_6.1.0_P5.pl: line 7: libc.so.6: command not found
./CPI_6.1.0_P5.pl: line 8: libc.so.6()(64bit): command not found
./CPI_6.1.0_P5.pl: line 9: libc.so.6(GLIBC_2.0): command not found
./CPI_6.1.0_P5.pl: line 10: libc.so.6(GLIBC_2.1): command not found
./CPI_6.1.0_P5.pl: line 11: libc.so.6(GLIBC_2.1.3): command not found
./CPI_6.1.0_P5.pl: line 12: libc.so.6(GLIBC_2.2.5)(64bit): command not found
./CPI_6.1.0_P5.pl: line 13: libc.so.6(GLIBC_2.3): command not found
./CPI_6.1.0_P5.pl: line 14: libc.so.6(GLIBC_2.7): command not found
./CPI_6.1.0_P5.pl: line 15: libnsl.so.1: command not found
./CPI_6.1.0_P5.pl: line 16: rtld(GNU_HASH): command not found
./CPI_6.1.0_P5.pl: line 17: syntax error near unexpected token `}'
'/CPI_6.1.0_P5.pl: line 17: `    };
1 ACCEPTED SOLUTION

Accepted Solutions

robbiek
Level 1

Hello Zahid Haseeb,

 

I may be able to provide some insight into why your installations are failing.  Please look at the following:

 

cpi-Patch-6.1.0.500.tar.gz
https://sort.veritas.com/patch/detail/10804

The README for the patch says the following about installing this patch:

1. Copy the hotfix CPI_6.1.0_P5.pl to /tmp
2. Run installation or configuration scripts with the hofix
Example:
./installer -require /tmp/CPI_6.1.0_P5.pl


It looks like you are trying to just run the perl script which will not work.  Try using the CPI with the require flag.

 

cpi-Patch-6.1.1.400.tar.gz
https://sort.veritas.com/patch/detail/10803

I'll assume that you may have made the same mistake with this patch.  Try using the CPI with the require flag.

1. Copy the hotfix CPI_6.1.1_P4.pl to /tmp
2. Run installation or configuration scripts with the hotfix
Example:
./installmr -require /tmp/CPI_6.1.1_P4.pl

 


gab-rhel5_x86_64-Patch-6.1.0.100.tar.gz
https://sort.veritas.com/patch/detail/10337

It looks like you may be forgetting to tell the installer what hosts you're looking to install the patch on.  Try appending your hosts to the command.  See this example and note the "[<host1> <host2>...]" portion:

To install the patch perform the following steps on at least one node in the cluster:
1. Copy the hot-fix gab-rhel5_x86_64-Patch-6.1.0.100.tar.gz to /tmp
2. Untar gab-rhel5_x86_64-Patch-6.1.0.100.tar.gz to /tmp/hf
    # mkdir /tmp/hf
    # cd /tmp/hf
    # gunzip /tmp/gab-rhel5_x86_64-Patch-6.1.0.100.tar.gz
    # tar xf /tmp/gab-rhel5_x86_64-Patch-6.1.0.100.tar
3. Install the hotfix
    # pwd /tmp/hf
    # ./installVRTSgab610HF100 [<host1> <host2>...]

 

You may be able to find the install/mr CPI in the /opt/VRTS/install directory or you may need to use the original install media depedning on your installation.

 

I hope this helps and if you run into further issues please contact the Veritas support team for additional help.

View solution in original post

5 REPLIES 5

starflyfly
Level 6
Employee Accredited Certified

Hi,

Have you get readme file for the patch?

and also you can check logs as point in the output.

That may give some tips.

 

Zahid_Haseeb
Moderator
Moderator
Partner    VIP    Accredited

readme file for cpi patch only says to run cpi patch. however the gab patch installer saying no rpm will be installed.

Zahid_Haseeb
Moderator
Moderator
Partner    VIP    Accredited

?

Marianne
Moderator
Moderator
Partner    VIP    Accredited Certified

command not found

command not found

command not found

Over and over and over...

Have you checked for existence of binaries/libraries that the script is complaining about?

Start by following the link to the Sort URL as per the output in your opening post.

Also confirm that download and transfer to Linux server was done in binary mode and that file size and checksum is correct.

 

PS:

If the issue is urgent, please log a Support call with Veritas.

robbiek
Level 1

Hello Zahid Haseeb,

 

I may be able to provide some insight into why your installations are failing.  Please look at the following:

 

cpi-Patch-6.1.0.500.tar.gz
https://sort.veritas.com/patch/detail/10804

The README for the patch says the following about installing this patch:

1. Copy the hotfix CPI_6.1.0_P5.pl to /tmp
2. Run installation or configuration scripts with the hofix
Example:
./installer -require /tmp/CPI_6.1.0_P5.pl


It looks like you are trying to just run the perl script which will not work.  Try using the CPI with the require flag.

 

cpi-Patch-6.1.1.400.tar.gz
https://sort.veritas.com/patch/detail/10803

I'll assume that you may have made the same mistake with this patch.  Try using the CPI with the require flag.

1. Copy the hotfix CPI_6.1.1_P4.pl to /tmp
2. Run installation or configuration scripts with the hotfix
Example:
./installmr -require /tmp/CPI_6.1.1_P4.pl

 


gab-rhel5_x86_64-Patch-6.1.0.100.tar.gz
https://sort.veritas.com/patch/detail/10337

It looks like you may be forgetting to tell the installer what hosts you're looking to install the patch on.  Try appending your hosts to the command.  See this example and note the "[<host1> <host2>...]" portion:

To install the patch perform the following steps on at least one node in the cluster:
1. Copy the hot-fix gab-rhel5_x86_64-Patch-6.1.0.100.tar.gz to /tmp
2. Untar gab-rhel5_x86_64-Patch-6.1.0.100.tar.gz to /tmp/hf
    # mkdir /tmp/hf
    # cd /tmp/hf
    # gunzip /tmp/gab-rhel5_x86_64-Patch-6.1.0.100.tar.gz
    # tar xf /tmp/gab-rhel5_x86_64-Patch-6.1.0.100.tar
3. Install the hotfix
    # pwd /tmp/hf
    # ./installVRTSgab610HF100 [<host1> <host2>...]

 

You may be able to find the install/mr CPI in the /opt/VRTS/install directory or you may need to use the original install media depedning on your installation.

 

I hope this helps and if you run into further issues please contact the Veritas support team for additional help.