SF6.1 cannot install on RHEL 6.5

[mickkael]

Hi,

The same way SF6.0.x cannot install before the patch 6.0.3.300, SF6.1 cannot install on RHEL 6.5.

Do you know if a patch exists and is going to be published ?

Thanks

[Gaurav_S]

I could locate the article (Late Breaking News or LBN) which talks about issue of SF 6.0 on RHEL 6.5 however couldn't locate one for SF 6.1

http://www.symantec.com/docs/TECH164885

From the above article

Support for Red Hat Enterprise Linux 6 Update 5 (RHEL 6.5) on SFHA Solutions
A compatibility issue has been discovered on Red Hat Enterprise Linux 6 update 5 (RHEL 6.5) with Storage Foundation and High Availability Solutions 6.0.1, 6.0.2 & 6.0.3. The symptom is that the VxFS component cannot be loaded or used. Symantec have released a Public patch for SFHA 6.0.3 to resolve this issue. Customers at SFHA 6.0.1 or 6.0.2 are required to upgrade to SFHA 6.0.3 before installing this patch.

So far on LBN for 6.1 doesn't talk about this issue.

http://www.symantec.com/docs/TECH211540

Is it the same problem you are facing ?

G

[mickkael]

Yes the problem is the same, but applying 6.0.3 patch on 6.1 does not seems to be a good idea. So I am looking for the patch for 6.1

[Gaurav_S]

I agree, I would say best is to check with support once & confirm if already a patch is out for 6.1, I am not able to find the patch for 6.1 so far.

G

[rsharma1]

As of now SF 6.1 is supported on RHEL 6 update 3 and update 4 and not supported on RHEL 6 update 5. RHEL 6 update 5 should be supported later. Please see the Release Notes for 6.1 on:

https://sort.symantec.com/documents/doc_details/sfha/6.1/Linux/ProductGuides/

[Gaurav_S]

There is one more line on next page of system requirements in release notes which states:

Note: All subsequent kernel updates are supported, but you should check the
Symantec Operations Readiness Tools (SORT) website for additional information
that applies to the exact kernel version for which you plan to deploy.

so I would say 6.5 should have a support &  more over as the problem/bug is already found for 6.0.x, I would assume that engineering would have patch ported for 6.1 as well.

G

[Kimberley]

Re-opening thread for additional comments from Support.

[Tony_Griffiths · Accepted solution]

Note that SFHA 6.1 is now supported with RHEL 6.5 with some additional patches.  Refer to the following technote and patch for more information:

http://www.symantec.com/docs/TECH214987

https://sort.symantec.com/patch/detail/8413