cancel
Showing results for 
Search instead for 
Did you mean: 

Unable to administer this host because VEA service is not installed

Zahid_Haseeb
Moderator
Moderator
Partner    VIP    Accredited

Environment

RHEL = 6.2

SFHA 6.0

Problem

Administer TAB shows down. See the below snap for reference:

 

 

 

 

1 ACCEPTED SOLUTION

Accepted Solutions

joseph_dangelo
Level 6
Employee Accredited

Zahid,

Please note that the actual VEA console itself is not a requirement for VOM to manage a Storage Foundation host.  The VRTSobgui package does not need to be on the system.  The VRTSob package however is the VEA Service, which is a requirement for some of the the Manage and Administer functions of Volume Manager in VOM.  This dependency however will eventually be removed in coming releases of VOM.

Joe D

View solution in original post

12 REPLIES 12

mikebounds
Level 6
Partner Accredited

Check you have the VRTSob (Veritas Enterprise Administrator) and VRTSsfmh (Veritas Storage Foundation Managed Host) packages installed.

Mike

 

Zahid_Haseeb
Moderator
Moderator
Partner    VIP    Accredited

I installed the vea with the help of below document but not able to get the VRTSsfmh (Veritas Storage Foundation Managed Host

http://www.symantec.com/business/support/index?page=content&id=TECH125166

[root@cluster-pri ADD-On]#
[root@cluster-pri ADD-On]# /opt/VRTSob/bin/vxsvcctrl activate
[root@cluster-pri ADD-On]#
[root@cluster-pri ADD-On]#
[root@cluster-pri ADD-On]# /opt/VRTSob/bin/vxsvcctrl start
[root@cluster-pri ADD-On]#
[root@cluster-pri ADD-On]#
[root@cluster-pri ADD-On]# /opt/VRTSob/bin/vxsvcctrl status
[root@cluster-pri ADD-On]#
[root@cluster-pri ADD-On]# ps -ef |grep vxsvcctrl
root     23293 20477  0 20:15 pts/4    00:00:00 grep vxsvcctrl

==============================================================

==============================================================

I have download the Add-On from the below site but could not get the package which you mentioned named VRTSsfmh .

http://www.symantec.com/products/components.jsp?pcid=pcat_storage&pvid=operations_manager_1

Although one package which I doubt could be, I highlighted for your reference below.

-rwxrwxrwx. 1 zahid zahid  27646387 Nov 10 16:25 VRTSBEopr-4.1.119.0.sfa
-rwxrwxrwx. 1 zahid zahid   3761630 Nov 10 16:25 VRTSScripting-4.1.119.0.sfa
-rwxrwxrwx. 1 zahid zahid    168825 Nov 10 16:25 VRTSsfmappha-4.1.119.0.sfa
-rwxrwxrwx. 1 zahid zahid 140144021 Nov 10 16:25 VRTSsfmch-4.1.119.0.sfa
-rwxrwxrwx. 1 zahid zahid    279149 Nov 26  2010 VRTSsfmdm-3.1.201.0.sfa
-rwxrwxrwx. 1 zahid zahid    218902 Nov 10 16:25 VRTSsfmpa-4.1.119.0.sfa
-rwxrwxrwx. 1 zahid zahid  15578092 Nov 10 16:25 VRTSsfmsi-4.1.119.0.sfa
-rwxrwxrwx. 1 zahid zahid    755353 Nov 10 16:25 VRTSsfmtpr-4.1.119.0.sfa
-rwxrwxrwx. 1 zahid zahid  18835189 Nov 10 16:25 VRTSsfmunixadm-4.1.119.0.sfa
-rwxrwxrwx. 1 zahid zahid   7219803 Nov 10 16:25 VRTSsfmvtp-4.1.119.0.sfa
-rwxrwxrwx. 1 zahid zahid    241212 Nov 10 16:25 VRTSsfmvvrstat-4.1.119.0.sfa
-rwxrwxrwx. 1 zahid zahid  41638939 Jul 11  2011 VRTSsfmwinadm-4.0.1001.0.sfa
-rwxrwxrwx. 1 zahid zahid    127361 Nov 10 16:25 VRTSVCSChangePwd-4.1.119.0.sfa
-rwxrwxrwx. 1 zahid zahid    478082 Nov 10 16:25 VRTSVmCapMgmt-4.1.119.0.sfa
 

mikebounds
Level 6
Partner Accredited

These addons are for VOM the 192.168.22.117 server that you are connecting to for managing SF and VCS -  you want packages for the client.  The VRTSsfmh package should be on the install media for SFHA - see table in SFHA Linux 6.0 Install guide on page 389.

Mike

Zahid_Haseeb
Moderator
Moderator
Partner    VIP    Accredited

I have not found this package on installation media. For a reference kindly see below. please advice

SFHA installation guide 6.0 for linux

http://www.symantec.com/business/support/resources/sites/BUSINESS/content/live/DOCUMENTATION/5000/DOC5273/en_US/sfha_install_60_lin.pdf

Page 381

 

 

 

Second one more thing which shows that I dont need this package:

# rpm -qa VRTSsfmh
VRTSsfmh-4.1.119.0-0.i686
 

 

mikebounds
Level 6
Partner Accredited

If you have sfmh already installed, then probably this was installed when you installed SFHA from the install media, so you shouldn't need to reinstall.  In previous versions of SFHA (not sure about 6.0), VEA required vxsvc to be running and I think this is the same daemon that communicates with VOM, so probably vxsvcctrl is trying to start vxsvc, so you should look for this in ps listing.

Note

 

Discovers configuration information
on a Storage Foundation managed host.
This information is stored on a central
database, which is not part of this
release
 
Means:
VRTSsfmh packages discovers information about the host and feeds this to the central database held on VOM server and VOM is a separate product that you need to download separately.

 

If your still having issues, then I would post this issue under SFHA Management (VOM, SORT)

Mike.

hafiz_rehman
Level 3
Employee Accredited Certified

Hi Zahid,

Check if /opt/VRTSob/bin/vxsvc binary exsists in your Managed Host and not zero byte in size, if it does exsists then try to manually start the vxsvc using the following command.

# /opt/VRTSob/bin/vxsvc -r /opt/VRTSob/config/Registry -e

Then capture ps -ef and check that vxsvc is running , if it's not running then you may want to check if it have core dumped ?

NOTE: in Linux by default core dump is not enabled for applications.

If no core file is generated and vxsvc is not started then run ' # ulimit -c unlimited' and try to start vxsvc again using above method to check if it have core dumped.

 

 

Regards,

Hafiz

Vidyut
Level 4

vxsvcctrl is a control script which in turns starts a process named "vxsvc". Can you please check that as part of "ps -ef  | grep vxsvc".

Also o/p for just /opt/VRTSob/bin/vxsvc -m will help in this case.

Zahid_Haseeb
Moderator
Moderator
Partner    VIP    Accredited

@vidyut

# ps -ef  | grep vxsvc
root     12617 12186  0 21:26 pts/3    00:00:00 grep vxsvc

#

 

# /opt/VRTSob/bin/vxsvc -m

#

@ hafiz

# /opt/VRTSob/bin/vxsvc -r /opt/VRTSob/config/Registry

#

============================

# /etc/init.d/isisd start
Starting VERITAS Enterprise Administrator Service (vxsvc)
/etc/init.d/isisd: line 150: [: -eq: unary operator expected
Starting VERITAS Enterprise Administrator Service (vxsvc)

#

[root@cluster-dr /]# /etc/init.d/isisd status
#






 

 

Zahid_Haseeb
Moderator
Moderator
Partner    VIP    Accredited

I also tried to follow these TN too

http://www.symantec.com/business/support/index?page=content&id=TECH22050

http://www.symantec.com/business/support/index?page=content&id=TECH125166

Zahid_Haseeb
Moderator
Moderator
Partner    VIP    Accredited

There was a confusion i think...

What I feel that vea was not actually installed. I did it again and now via command line at one node i am able to run vea.

I think that vea should be installed manually on both nodes of cluster which we want to administer via VOM.  

Let me do this again ans will share the result.

joseph_dangelo
Level 6
Employee Accredited

Zahid,

Please note that the actual VEA console itself is not a requirement for VOM to manage a Storage Foundation host.  The VRTSobgui package does not need to be on the system.  The VRTSob package however is the VEA Service, which is a requirement for some of the the Manage and Administer functions of Volume Manager in VOM.  This dependency however will eventually be removed in coming releases of VOM.

Joe D

Zahid_Haseeb
Moderator
Moderator
Partner    VIP    Accredited

@ Joe

Ok. Thanks for your input