02-08-2016 11:34 PM
Hi Everyone,
Can anyone please help me in understanding how does this product work and how is it licensed? Any document/link/licensing guide for the same will be of great help. Correct me if i am wrong, this is now Infoscale?
I dont want to get in touch with a reseller before i have done my part of the R&D for the product and its licensing.
Thanks in advance!
Solved! Go to Solution.
02-14-2016 11:34 PM
It is impossible to get support for any version that is EOSL. Unless you applied for extended support before the EOSL.
If your annual maintenance is up to date, your licenses will automatically be converted to Infoscale licenses.
Have you had a look at the 2nd URL in my previous post?
InfoScale Entitlement Calculator
https://sort.veritas.com/infoscale_ecalc
The licensing guide is only available to resellers and Veritas.
If the above URL does not help, then you need to get hold of a reseller or Veritas Customer Care.
Get hold of Customer Care via https://my.veritas.com -> Customer Support.
02-11-2016 04:40 AM
This product reached EOSL in 2014. See: https://sort.veritas.com/eosl/show_matrix
This means you can no longer buy it or renew license.
The new product name is InfoScale Enterprise.
See if this helps:
InfoScale Entitlement Calculator
https://sort.veritas.com/infoscale_ecalc
02-11-2016 10:39 PM
Hi Marianne,
Thanks for the revert. I did check with the resellers and one of them informed that i can still get the older version (dont know how is it possible though). For Infoscale Enterprise i am aware of it but not sure how do i allocate budgets on how many licenses are required for the same. Can you help me with the licensing guide or document on how it is licensed so that i can make a call and then finalise the same.
Thanks in advance!
02-14-2016 11:34 PM
It is impossible to get support for any version that is EOSL. Unless you applied for extended support before the EOSL.
If your annual maintenance is up to date, your licenses will automatically be converted to Infoscale licenses.
Have you had a look at the 2nd URL in my previous post?
InfoScale Entitlement Calculator
https://sort.veritas.com/infoscale_ecalc
The licensing guide is only available to resellers and Veritas.
If the above URL does not help, then you need to get hold of a reseller or Veritas Customer Care.
Get hold of Customer Care via https://my.veritas.com -> Customer Support.