veainfo ERROR V-40-49443-176 on Solaris

[bizio]

Hi Team,

we have two Sparc Server running Solaris 10 with SunCluster 3.2, vxvm Veritas-5.0_MP3_RP4:2010-05-05.

If we try to connect with VEA, we can see only "actionagent" not "StorageAgent", and:

root@XXXXXXX #  /opt/VRTSobc/pal33/bin/veainfo agent_info -a StorageAgent
VEA veainfo ERROR V-40-49443-176 Error in getting objects from the agent StorageAgent@XXXXXXX

Thanks

Bizio

[ScottK]

There are a couple of ideas around:

https://sort.symantec.com/ecls/umi/V-40-49443-176

Whenever you seen an error code staring with "V-" you can try it against

https://sort.symantec.com/ecls/umi/<insert error code here>

or just go to https://sort.symantec.com and try it in the search bar.

Not all error codes have suggestions, but many common ones do, and if there isn't, you can request one.

[Gaurav_S · Accepted solution]

Couple of more questions ..

1. Is agent not running or getting killed when started ?

what happens if you try to start it manually ?

# /etc/init.d/vxpal.StorageAgent start

Also are other two agents running,if not start them as well:

# /etc/init.d/vxpal.gridnode start
# /etc/init.d/vxpal.actionagent start

Have you checked the consistency of VRTSsvc package ?

As per technote below, VRTSsvc package have had issues with 5.0 version & because of which agents use to core dump ? do you see any core dump ? If yes, try below:

http://www.symantec.com/docs/TECH57348

Gaurav

[bizio]

Hi Gaurav,

I restart StorageAgent: now I can see "StorageAgent" in Vea and the output of command veainfo agent_info is ok.

Thanks again

Fabrizio