02-18-2011 02:37 PM
BESR 2010 installed on Win 7 x64. Clean install of 9.0.2 and created new backup jobs.
When I create a File backup job and click BROWSE to locate the directory, the C:\PROGRAMDATA directory is not on the list. I need to backup a folder in this directory, but BESR doesn't see it.
I notice that 9.0.2 on WIn 7 x86 sees this directory just fine. Any ideas how to fix this issue?
BTW, if I workaround and manually type the path I can save the job OK but the next time I try to open the BESR GUI, it sits there searching for the backup destination forever and never shows the GUI. If I do not manually enter this directory, BESR GUI opens just fine.
And, YES I have the Explorer folder view options set to display all hidden and OS files. Doesn't help.
Ideas?
02-20-2011 12:27 PM
Go and file a case with Symantec, if they can confirm the bug, they'll probably give you a hofix for this issue.
02-21-2011 03:26 AM
I'm looking into this. Will reply later today or tomorrow with some feedback.
02-21-2011 04:35 AM
I got this to work for me on Win 7 Pro x64. All I had to do was go into the folder options and enable the 'Show hidden files, folders, and drives' option.
02-25-2011 03:58 AM
Have you been able to get it to work?