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BESR 2010 Backups Stuck at 94% after SP2 on 2 Different Servers

Formula84
Level 3

So for 4 Clients we upgraded from SP1 to SP2 and rebooted.  All were done prior to the next recovery point set creation.  For 2 of the Servers everything went 100%, for the other 2, both have just hung at 94% and the VProSvc.exe is pegged on the CPU taking 25% (1 core pegged).  I stopped one servers service manually.  Then restarted and reopened the application, it showed in the History as created, I was able to use recovery point browser and verifiy it as well.  Although when attempting to run the next incremental it continued from the previous set not the new base????  This is a big issue and I am not sure what to do, would a call to support be worth it?

1 ACCEPTED SOLUTION

Accepted Solutions

Formula84
Level 3

Yes this was solved following an article to clear out job histories and starting from scratch.

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5 REPLIES 5

Markus_Koestler
Moderator
Moderator
   VIP   

Yes, definetly. Give Symantec guys a chance to have a look, it might be a bug.

Markus_Koestler
Moderator
Moderator
   VIP   

Have you had a chance to file a case ?

Markus_Koestler
Moderator
Moderator
   VIP   

Any updates here ?

Markus_Koestler
Moderator
Moderator
   VIP   

Any updates here ?

Formula84
Level 3

Yes this was solved following an article to clear out job histories and starting from scratch.