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BESR 2010 / XP 64 Pro Compatibility

I'm having trouble getting BESR to run properly and ran into the following compativity chart: ftp://exftpp.symantec.com/pub/support/products/Backup_Exec_System_Recovery_Server_Edition/336534.pdf According to the chart BESR requires XP 64 SP3 be installed.

The problem is that as of now (4/2010) there is no SP3!!  Here's the link to the Microsoft site stating such: http://windows.microsoft.com/en-us/windows/help/learn-how-to-install-windows-xp-service-pack-3-sp3

Here's a quote from the page: 


Note

There's no SP3 for the 64-bit version of Windows XP. If you're running the 64-bit version of Windows XP with SP2, you have the latest service pack and will continue to be eligible for support and receive updates until April 8, 2014. To find out what version you're running, see Is my PC running the 32-bit or 64-bit version of Windows?


Symantec; What's the story? Is BESR 2010 supported on XP 64 Pro or not??

Thanks in advance,

F

3 Replies

Check Page no 8

Compatibility

Hi, BESR 2010 should be compatible with XP Pro 64bit. If you are having trouble in installation process, please contact technical support at 1-800-634-4747.

Hello Ruchi, The link doesn't


Hello Ruchi,

The link doesn't work, could you please test it?

Thanks,

F