03-15-2011 10:10 PM
I have a couple of windows clients using BESR 2010, and latest update has been deployed on all of them.
In server console one client details can not be seen and server cannot communicate with the client, while client backups are working fine. the only issue i found in server Event Log is the follwoing message:
03-15-2011 11:06 PM
You could refer http://technet.microsoft.com/en-us/library/cc771387.aspx and Enable DCOM. And to verify it use Microsoft DCOM test tool: http://support.microsoft.com/kb/259011 - Its a Simple DCOM Client Server Test Application. We would have to fix the DCOM issues to enable communication from the Client to the Server
- Shail
03-16-2011 03:59 PM
Thanks for your reply,
We cannot run this regedit in our environment, we are not allowed and we cannot get approval for any test in operation environment.
Just to be more precise,
DCOM is running on server and all clients, only one client has this issue with the server and it was already working fine on this client, I don't know why it has happened.
Is there any other way to find the issue?
03-16-2011 06:09 PM
Also be aware that all the clients and the server are Windows 2003.
03-16-2011 09:18 PM
One more thing I found: the client was added by IP address some time ago and was working fine, after changing it to hostname it cannot be contacted by server.
03-16-2011 09:58 PM
maybe DNS error? hostname and IP address might not be matching up so it's not seeing the right machine.
03-16-2011 10:41 PM
I checked again today, IP address has exactly the same error message in event log and does not work. I have already checked DNS issues, there is no problem in DNS