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BESR 2010 problem with RDX Drive

Welgo
Not applicable
Hello all, I have installed today Backup Exec System Recovery 2010 Version: 9.0.0.35656 for our company to use with Tandberg RDX QuikStor USB external drive as a backup destination.

Backup was ok, 3 partitions 60GB saved but when I try to browse for files or restore files from RDX drive the cartridge ejects.

I have found this in knowledgebase:

http://seer.entsupport.symantec.com/docs/331961.htm

but there cartridge ejects during the backup process. This article was started on "September 15 200908:57 PM GMT" so I don't think that there will be any change. Do you have any idea what to do? I spend a lot of money to buy RDX drive along with 5 cartridges
1 REPLY 1

Michael_Mills
Level 3

I would use a separate Direct Attached Storage drive / partition to back up my files, and then use the RDX as an Off-Site option.

This should A) speed up your backup & recovery scenarios for daily and B) still get you your off-sited capability for the cartridges.

There is also a vb script running around to "clean" the cartridge once it starts to get full since the built-in management software doesn't seem to always cut it.