Hello all, I have installed today Backup Exec System Recovery 2010 Version: 9.0.0.35656 for our company to use with Tandberg RDX QuikStor USB external drive as a backup destination.
Backup was ok, 3 partitions 60GB saved but when I try to browse for files or restore files from RDX drive the cartridge ejects.
I have found this in knowledgebase:
http://seer.entsupport.symantec.com/docs/331961.htm
but there cartridge ejects during the backup process. This article was started on "September 15 200908:57 PM GMT" so I don't think that there will be any change. Do you have any idea what to do? I spend a lot of money to buy RDX drive along with 5 cartridges