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BESR 2011- (IOCTL_VSNAP_SET_SNAP_VOLUMES) failed The Device dont regognize the command 0xE7B70001

michael_schindl
Level 3
Partner

Hello ,

I have on Customer Site an big Problem : 

Hard- and Software : 

HP Server with Microsoft Small Business Server 2011 , System Recovery 2011 Version 10.0.3.45857 onesmore fresh installed . An Qnap TS-219 P+ with an Network Share is the Backup Target. 

Problem : 

When the Backup starts at 01.00 at night i become the folowing error : 

Error EC8F17B7: Recovery Points cant created for the Job : xxxxxxxxxx

Error :  E7B70001: Win32/Win64 API DeviceIoControl(IOCTL_VSNAP_SET_SNAP_VOLUMES) failed.

Error EBAB03F1: The Device dont recognize the command  Details: 0xE7B70001

 

When i start vssadmin list writers , i see that many writers are in state ( 9 ) timeout . 

When i start the the Backup Job again the Backup ends with "success" . 

When i now start vssadmin list writers again , the all of the writers shows ( 1 ) stable . 

I install the BESR 2011 completely new and i create an new Job , but the same Problem . 

 

Is there an Solution for this Problem . 

Thanks 

Michael 

 

 

 

2 REPLIES 2

Markus_Koestler
Moderator
Moderator
   VIP   

Hallo, was Sie mal versuchen könnten, wäre in den Pre Backup Job ein stop/start des vss writers reinzugeben.

Markus_Koestler
Moderator
Moderator
   VIP   

Hallo, wie schaut's aus? Hat der pre backup job was gebracht?