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BESR 8.5 and Exchange 2010 not truncating log files

keithslater
Level 2

We recently upgraded our Exchange 2007 server to 2010. I have noticed since then that the Exchange 2010 log files are not being truncated by BESR 8.5. I have the VSS option enabled in my backup. Does anything else need to happen? Does BESR 8.5 not support this feature with Exchange 2010 or Windows Server 2008 R2?

 

Thanks

5 REPLIES 5

criley
Moderator
Moderator
Employee Accredited

Neither are supported with BESR 8.5:

http://www.symantec.com/docs/TECH65119

You need to upgrade to SSR 2011.

keithslater
Level 2

Is that the reason it doesn't work? 

criley
Moderator
Moderator
Employee Accredited

It might be but the point is you are running in an unsupported environment so you wont be able to get any support from us (Symantec).

Enabling 'Perform full VSS backup' is the only thing that is required.

It's possible that there is some issue with VSS which may require further investigation.

I would however recommend testing this with SSR 2011 which you can get via our trialware site:

http://www.symantec.com/system-recovery-server-edition/trialware

keithslater
Level 2

I upgraded to SSR 2011 and it seems to work now. Thanks.

criley
Moderator
Moderator
Employee Accredited

Good to hear. Please mark this thread as solved then.