Showing results for 
Search instead for 
Did you mean: 

BESR MC V8.5.5 Error E339197C - error 403

Level 4

I have a 2003 Standard Domain controller (SP2) which fails to report in to the Management Console server.

This DC is on the same subnet as the Manager but will not report in. I have tried the following.

Rebooted both servers

Reinstalled the manager using the easyinstaller (including ip address in package)

Installed via CD (msiexec /i "management control.msi" address=https://10.176.*.*:8443) - installation completed sucessfully but error still occurs

Opened IE and typed http://10.176.*.*:8443/axis/services/publisher and get the "hi there, this is an axis service!" message

Other domain controller works fine with no issues and is in the same subnet and O/S and patch level.

Tried server dns name instead of ip address in the publisherUI.EXE (for some reason this fixed a problem on a file server in a different subnet)

Kicked the server (again this sometimes works for most issues)

The weird thing is the did report into the manager some time ago on either 7.0 or 8.0 but this box doesn't want to play ball with 8.5, 8.5.2 or 8.5.5. I don't want to revert back to older versions either.

Any thing else i can try apart from depromo this server, build a new w28 server and put this in a skip and blow it up?


Full error message below from event viewer...

Error E339197C: An error occurred while publishing. System.Net.WebException: The remote server returned an error: (403) Forbidden. The remote server returned an error: (403) Forbidden.


Source: Backup Exec System Recovery Management Control

Event ID: 100