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BESR V8.5 upgrade question

I've noticed BESR V8.5 is available to buy I was wondering why I'm not able to download load it from the fileconnect site..... I brought this product back in November 2007 with 12 months support (which I plan on renewing) and I was on the understanding this included any newer versions during the 12 month contract. I can see Version 8.03 (only 8.02 for the manager) but no V8.5

 

Our network which runs the BESR manager doesn't have internet access (for a very good reason) so I can't use the liveupdate option in the manager to see if this can upgrade to 8.5

 

Please advise

 

 

1 Solution

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Accepted Solution!

Re: BESR V8.5 upgrade question

After Posting this request a day later i received a email with all the info required from upgradecenter@symantec.com. I'm now running V8.5 but haven't installed on any clients yet.

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4 Replies
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Re: BESR V8.5 upgrade question

I'm chasing the same answer - when will 8.5 be available as a downloadable patch?

 

I've tried LiveUpdate and have been told "all products are up to date".

 

Checking the download site (http://www.symantec.com/business/support/downloads.jsp?pid=53845), and nothing is available.

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Re: BESR V8.5 upgrade question

Have either of you tried this site?

http://www.symantec.com/business/products/downloads/index.jsp



That is where I got the latest version from.

Hope that helps.
Message Edited by Douglas White on 10-08-2008 06:41 AM
Message Edited by Douglas White on 10-08-2008 06:41 AM
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Re: BESR V8.5 upgrade question

  Please contact customer care to verify your new 8.5 product keys if you have not already received them. http://www.symantec.com/business/support/assistance_care_pop.jsp 
Highlighted
Accepted Solution!

Re: BESR V8.5 upgrade question

After Posting this request a day later i received a email with all the info required from upgradecenter@symantec.com. I'm now running V8.5 but haven't installed on any clients yet.

View solution in original post