BESR email notification problems

[Deatheye]

Hi

On one system there is a daily job and BESR is set up to send Emails. Now the really wierd thing is, that it only sends test messages and informations about the job, if I start the job manually. The job is scheduled but it seems we never get an email even thought it started and finished the backup. I'm lost...

[Andreas_Horlach]

If you start the job manually and it works, kick off a manual job to initiate the successful email. Once completed, edit the same job to kick off in 1 minute. This should mimic the same as launching the job manually. See if the email is sent The point of this is to rule out the time that the job executes.

[Deatheye]

Thanks for the hint. Good idea.
Actually the job run trough today and sent an email. I'm kinda confused. I'll just check for a few days if the emails arrive, hope they do.


EDIT: Maybe it has something to do with this: https://www-secure.symantec.com/connect/forums/remove-low-diskspace-message-event-viewer#comment-2620941
Noticed there that we have some strange generall problems.

[Deatheye]

OK I think maybe I got confused when this the first time happened.

Since we started using BESR I noticed that it it lossing the SMTP settings. I still can't see any logic till now. At the beginning I just though I forgott to set them.
But lather I was sure that on one server which didn't have any SMTP Settings configured inside BESR I had set them.
Right know I look at a system from a customer where the same happened.
There it happened around 01.06.09 and again 06.07.09 (dd-mm-yy).
If I check the SMTP settings it looks like they never where set. The SMTP settings are the same again that are set after a fresh installation.