Hi. First I wanna say that I'm not good with my English by I try to explaine what i did to resolve this problem...
Certeinly, y enter bios configuration. Then, in Power options (In my case, Power Management Setup) there's a option Power Managment/APM that I had disable, I change it to ACPI and save that configuration.
Finaly it work!!! I could star norton ghost in my pc.
Hope this was usefull for you and sorry if I made any mistake while I write because I just speak Spanish.
i have hp laptop, windows vista, few days ago i faced the same problem (bios is not ACPI compatible) i went through bios by pressing F10 long after switch on laptop, then chosed file then chosed default settings,( after this ,make sure that key function is enable,if not change from disable to anable,) then i pressed F10, then dos monitor appeared and i chosed "start up windows normally" then windows start.