Backup Exec Desktop and Workstations

[tremad12]

I have tried unsuccessfully to add workstation computers to my file server for backup.  I have verified that all of my security permissions and firewall setting are correct, however when I get to the "Enter Network Credentials" window I type in the required information I get the message "You will not be able to connect to the network unless you enter a valid user name and password.".  I have tried dozens of combinations in the User name field to no avail.  All computers are Windows 7, all computers are conected via peer to peer under the name WORKGROUP.  Could some one please tell me what the correct format is that I should be entering using the following information?

     File Server Computer Name (the computer trying to access the remote computer): CompanyServer 

     File Server User name: Company Server

     Remote Computer Computer Name(the computer being accessed): Computer2

     Remote Computer User name: Bob

I'd appreciate any help.  Thanks.

[Markus_Koestler]

Hm, normally Computer2\BOB would be the format when trying to access Computer2 from CompanyServer. If you want to store data on CompanyServer  from Computer2 you must normally add CompanyServer \Company Server as user. Is there really a blank in the Username "Company Server" ?

[tremad12]

Markus,

Thank you for your reply.  I have tried Computer2\BOB format before and that dose not work either, I agree that it should however!  Yes, there is a blank in the user name "Company Server".  Any other suggestions?  Thanks.  

[Markus_Koestler]

Hm, could you get rid of the blank in the username ?

[tremad12]

Tried it.  Didn't work either.

[Markus_Koestler]

Well then you might file a case with symantec.

[Markus_Koestler]

Any updates here ?

[Markus_Koestler]

Any news here ?