04-16-2014 07:56 AM
I have a laptop with 2 internal hard drives (C: and D:). C: crashed. I have backups on both D: (the 2nd internal hard drive) and an extrnal hard drive (WD MyBook WS 010000 H1U). I want to physicall move the hard drive from D: to C:, and restore from my external hard drive, but Backup Exec System Recovery 2010 is not recognizing the external hard drive. I don't know how to install a driver for it or reference it through an IP or whatever... It is connected via USB. What do I do? If I can only SEE the recovery files, I know what to do from there.
P.S. I have restored successfully before from D: to a new empty C:, but time is of the essence and I don't want to wait for a new internal hard drive to be shipped to me.
04-17-2014 03:46 AM
Do you see the external drive in Windows? Or do you boot off into the SRD to restore?
04-17-2014 05:30 AM
Normally, yes, I would see the USB-attached external hard drive in Windows but the hard drive crashed and I am having to use the System Recovery Disk (SRD) and now, no, it is not recognizing the external hard drive - even though there is a little sound signifying that the system knew it was plugged in. Interestingly, if I insert a USB memory stick, it does recognize that. So, I am thinking it needs a driver (I can not find the driver in the format that the SRD tool is looking for -- .inf??) OR is there some way to use the IP address feature on the SRD or the networking tools to see it? Oh, by the way, when I try to get the network feature to work, it fails.
04-17-2014 05:32 AM
By the way, I am trying to get the Western Digital WD 010000 H1U to be recognized. It is a My Book Essential Edition 2.0
04-17-2014 05:58 AM
The SRD in BESR2010 is based on Windows PE 2-1 which means you need Windows Server 2008 (without R2) or Vista 32Bit drivers for the HDD. I assue you use the 32Bit SRD?
As the NIC also fails to initialise I should think you need the appropriate driver too.
04-23-2014 01:22 AM
How about you simply use SRD 2011 and try to recognize the drive. BESR 2010 images can be restored using SSR 2011.
04-27-2014 07:37 PM
Any updates here ?
05-07-2014 11:55 PM
Please update !