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Backup Exec System Recovery 8.5 giving blue screen

Hello I have a problem with backup exec 8.5 apparently it is stopping our server and giving us a blue screen of death.  We got the software in 2009 and it was working great for but apparently an update went out and now it keeps giving us a system failure (blue screen) this is the error I'm getting.  This is a serious problem for us because our SQL Server 2005 Database resides on this server.

SYSTEM FAILURE 07/21/2011

The reason supplied by user LOCAL\Administrator for the last unexpected shutdown of this computer is: Other Failure: System Unresponsive
 Reason Code: 0x8000005
 Bug ID:
 Bugcheck String: 0x00000050 (0xb6bfc000, 0x00000000, 0x8083ffb8, 0x00000000)
 Comment: 0x00000050 (0xb6bfc000, 0x00000000, 0x8083ffb8, 0x00000000)

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2 Replies

This is the wrong forums

This is the wrong forums section for this question.  However, you should try and upgrade your version of BESR to at least BESR2010 or newer.  I think the license keys are the same.  However, you can also contact licensing.symantec.com for updated keys if you are under maintenance as well.

I can find where to ask a

I can find where to ask a question on here, I dont see that option