Backup Exec System Recovery 8.5 giving blue screen

[scairdesiree]

Hello I have a problem with backup exec 8.5 apparently it is stopping our server and giving us a blue screen of death.  We got the software in 2009 and it was working great for but apparently an update went out and now it keeps giving us a system failure (blue screen) this is the error I'm getting.  This is a serious problem for us because our SQL Server 2005 Database resides on this server.

SYSTEM FAILURE 07/21/2011

The reason supplied by user LOCAL\Administrator for the last unexpected shutdown of this computer is: Other Failure: System Unresponsive
 Reason Code: 0x8000005
 Bug ID:
 Bugcheck String: 0x00000050 (0xb6bfc000, 0x00000000, 0x8083ffb8, 0x00000000)
 Comment: 0x00000050 (0xb6bfc000, 0x00000000, 0x8083ffb8, 0x00000000)

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[teiva-boy]

This is the wrong forums section for this question.  However, you should try and upgrade your version of BESR to at least BESR2010 or newer.  I think the license keys are the same.  However, you can also contact licensing.symantec.com for updated keys if you are under maintenance as well.

[scairdesiree]

I can find where to ask a question on here, I dont see that option