To resolve the error, remove the affected client from the Manager Server and then re-add it.
To remove and re-add the client:
1.On the LiveState Recovery Manager server, right click on the managed client that is giving the error, and click Remove Managed Computer.
2.Uncheck "Remove the agent before deleting the computers." And click OK.
3.On the client computer, right click the Livestate Recovery Agent, and click Run LiveState Recovery Management Control.
4.Click Publish Now. This should add the client to the Recovery Manager server.
If this does not successfully re-add the client, then uninstall Management Control on the client and then reinstall using the MSI command line.
From the MSI folder on the CD, run the following command:
To reinstall Management Control
1.On the client computer, open a command prompt and navigate to the MSI folder on the installation CD
2.Type the command below
msiexec /i "Management Control.msi" address=https://LSRM_ServerNameOr_IP:8443
3.Press Enter
This should reinstall Management Control and re-add the client to the Recovery Manager server.
