05-23-2016 08:44 AM
Hello Gentle people.
I am running a Symantec System Recovery 2013 R2 for backing up Windows 7 computers.
After backup is done in Symanatec Management Console if I go to Reports > Backup and Recover > Backup Status of Managed Computers report it shows different status of the backup execution as shown below some showes At Risk some shows Need Attention etc...
Now, If I use Symantec System Recovery 2013 R2 Console to check backup status it gives me more details such as why status is set to At Risk or Attention Needed as shown below
Is there a way to view a detailed log(Reasons) details in Altiris Console? So, I can use that information for reporting purpose
Any kind of help or a pointer is highly appreciated.
Thank you.
05-24-2016 01:35 AM
Yes. Go to the Manage Tasks tab, then Computers. You can click on the status of each machine to view more details.
06-07-2016 08:10 AM
Hi Chris-
Sorry somehow, I'm not able to find this details in management console. Is this information stored in the database table somewhere?
06-07-2016 08:21 AM
Go to Manage Tasks, select Computers, right-click on the machine in question, select Details.
From here you can see the overall status, events (this may show the reason for any failure), backup history etc.
06-07-2016 09:02 AM
Error Details is stored in the database? so, I can pull that information in report using SQL Query
06-08-2016 03:58 AM
Never tried it myself but you could look at Inv_BESR_ComputerState and/or Evt_BESR_Events
06-08-2016 07:53 AM
I cannot find reason detials in Inv_BESR_ComputerState and/or Evt_BESR_Events tables..may be it's stored in different table?
06-08-2016 08:00 AM
What exactly are you looking for here?
06-08-2016 09:42 AM
In GUI when I go to Policies > Backup and Recovery > Backup Policies right clicking computer name > Symantec System Recovery Details gives backup status of that computer At Risk with more details as shown below
Is this information stored somewhere in the table? so, I can use this information in the report I'm trying to create using SQL Query
06-09-2016 04:10 AM
I will have to check on this and get back to you ..