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Backup exec 12.5 & system restore 8.5 to the same NAS NOT WORKING

Salter_s_Office
Level 2
Partner

Help!!

I a having a problem with a server it is win server 03 running exchange sql and I am backing to a single nas drive.  The data up with backup exec 12.5 with the sql add in and Exchange add in and also using system restore to allow for quick recovery to a virtual pc for disaster recovery.

there is no overlap in the time window of the to jobs but every week or so system restore just fails to run with this message

 

Error EC8F17B7: Cannot create recovery points for job: Drive Backup of  (C:\), Data (E:\). Error EBAB0013: A test that safeguards the integrity of the program failed unexpectedly. CHECK failed, Can::GetSafeFrameFileOffset: .\Can.cpp(321): offset != INVALID_FRAME_INDEX.
Details: 0xEBAB0013
Source: Backup Exec System Recovery

adnd there is plenty of drive space?????

Graham

 

6 REPLIES 6

Markus_Koestler
Moderator
Moderator
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Have you tried to reboot ? This helped in some cases withe me.

Andreas_Horlach
Level 6
Employee Accredited

It is likely because the BE is using the BESR VSS Provider. Do you have an open support case with this issue?

Salter_s_Office
Level 2
Partner

which is not related to avalible disk space wich was my first thought?

 

Markus_Koestler
Moderator
Moderator
   VIP   

Any updates here ?

Markus_Koestler
Moderator
Moderator
   VIP   

Any updates here ?

Markus_Koestler
Moderator
Moderator
   VIP   

Any updates here ?