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Backup recovery server 2010

ips326
Level 2
I have installed this to test if the granular restore feature actually works or not.  So far no luck.  Has anyone made this work yet?
I have installed the 2010 version on a 2008 server with exchange 2007.  I have created a complete restore point.  I have installed outlook 2007 on the server.
When I try to do a restore using the granular option I can see the first storage group, email accounts, and all emails.  However I can do nothing with but look at them.  I have tried each of the features.  restore message, forward message, and restore folder.  All fail.  The forward message option does send an email but from what I understand that email should have an attachment of the email to be recovered.  The other two just fail to create the two different files.  Am I missing something like a permissions.  I am using the Administrator account.  I have also tried it using my own account which has Domain Admin rights. 
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