WARNING: Invalid End CHS values in partition above.
WARNING: Begin CHS does not match start sector LBA in partition above.
WARNING: End CHS does not match calculated end LBA in partition above.
I had further discussions with Dell Gold Enterprise Support and they have never heard of this error and indicated that their system was seeing the drives through the Bios on bootup.
Hope this helps
"That is a head scratchier. One thing that you could do is to open up a command prompt window run the diskpart utility prior to performing a restore or even mapping a network drive to see if we have detected a drive or not; type diskpart /help to learn more of this utility's syntax. If a drive that is planed to be restored to does not already have a partition, it will not be displayed under My Computer drive listings.
If no drives are detected, suspect either an incorrect disk controller driver, corrupt disk, or a flaky controller / ribbon; drives should not just show up to be restored to out of the blue.
A final test in BESR 7.0 that you can do to see if we are accurately seeing drives, is when in the recovery environment plug a USB thumb drive. With BESR 7.0 we should autodetect it and assigned a drive letter if formatted. If we do we are actively detecting and the issue is a driver/hardware related issue."
Because I did accomplish the restore, I had no need to try anything else. The network configuration worked fine as did the drive mapping. My recovery points were located on the network and I could see all that fine despite no local hard drive availability.
I am in the middle of another hardware upgrade of a similar type (IBM -> Dell) and it has worked fine so far. This problem comes and goes with no apparent reason. I hope a fix to this can be developed soon.
Thanks to Greg Rodriquez and Hilson Mota from Dell and Mathew from Symantec for assisting in resolving the issue
ISSUE: Unconfigured Dell Server attempting to perform a “Bare Metal Restore” using Symantec Backup Exec System Recovery Version 7 (BESR) would not succeed due to BESR not recognizing attached hard drives being controlled by Perc 5i/Raid Controller.
RESOLUTION: Determined that BESR does not recognize Raid Controller unless some configuration has occurred on the controller such as setting-up in RAID 5 configuration. On the Dell Server this is accomplished during boot process by selecting CNTL R when presented and setting the BIOS a RAID 5 configuration of the attached Hard Drives. Once the hard drives in the BIOS have been setup in the RAID 5 configuration then BESR properly load the drivers for the RAID controller and allows for the continuation of the drive image restore process.
NOTE: While I don’t consider this a true Bare Metal Restore it makes sense from a technical standpoint and the process to fix so that BESR works properly is straight forward.
Again thanks to Dell and Symantec for coming together on this issue.
Sr. Systems Manager
Jewish Federation Council