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Besr 2010 Linux instalation error

Vinicius_Coelho
Level 2
Hi, im trying to install Besr 2010 for linux im getting an error. This is the installation log:

===============================================================================
Date Time : 2010-06-18 19:34:15
===============================================================================
Running Symantec Backup Exec System Recovery 2010 Linux Edition, build 1.0.1-36352
filename: Symantec_Backup_Exec_System_Recovery.bin
running install( acceptEula=None, installSrd=None, installMount=None )
 
The eulaFile LICENSE was accepted
Install Distribution: (('redhat', '5.2', 'Final'), 'i686')
Install Platform: '2.6.18_164.el5PAE'
Driver RPM file found: symbdsnap-1.0.1-36146.2.6.18_128.el5PAE.i686.rpm for kernel: 2.6.18_164.el5PAE.
Driver RPM file found: symbdsnap-1.0.1-36146.2.6.18_128.el5PAE.i686.rpm for kernel: 2.6.18_164.el5PAE.
running Install()
Installing Backup Exec System Recovery 2010 Linux Edition Packages.
The package depedency check failed for besr-1.0.1-36352.i686.rpm.
Missing Dependencies:
  symbdsnap
Unsatisfied dependencies for besr-1.0.1-36352.i686: symbdsnap
 
 packagelist : ['SymSnap/symbdsnap-1.0.1-36146.2.6.18_128.el5PAE.i686.rpm', 'besr-1.0.1-36352.i686.rpm']
rpm -Uvh SymSnap/symbdsnap-1.0.1-36146.2.6.18_128.el5PAE.i686.rpm
!+--===========================================================================
Preparing...                ##################################################
symbdsnap                   ##################################################
/var/tmp/rpm-tmp.29385: line 25: $startupscriptfile: ambiguous redirect
/var/tmp/rpm-tmp.29385: line 26: $startupscriptfile: ambiguous redirect
/var/tmp/rpm-tmp.29385: line 27: $startupscriptfile: ambiguous redirect
/var/tmp/rpm-tmp.29385: line 28: $startupscriptfile: ambiguous redirect
/var/tmp/rpm-tmp.29385: line 29: $startupscriptfile: ambiguous redirect
error: %post(symbdsnap-1.0.1-36146.2.6.18_128.el5PAE.i686) scriptlet failed, exit status 1
!---===========================================================================
Failed installing SymSnap/symbdsnap-1.0.1-36146.2.6.18_128.el5PAE.i686.rpm
install command: rpm -Uvh SymSnap/symbdsnap-1.0.1-36146.2.6.18_128.el5PAE.i686.rpm
Using fallback option... Rebuilding the driver rpm
uninstall command: rpm -e --nodeps symbdsnap-1.0.1-36146.2.6.18_128.el5PAE
rpm -e --nodeps symbdsnap-1.0.1-36146.2.6.18_128.el5PAE
!+--===========================================================================
sed: no input files
!---===========================================================================
Uninstall Succeeded.
 
Install Platform: '2.6.18_164.el5PAE'
Driver RPM file found: symbdsnap-1.0.1-36146.2.6.18_128.el5PAE.i686.rpm for kernel: 2.6.18_164.el5PAE.
rpmbuild --rebuild  SymSnap/symbdsnap-1.0.1-36146.src.rpm  --define='_topdir /tmp/besrinstall' --target=i686
!+--===========================================================================

Building for target i686
Executing(%prep): /bin/sh -e /var/tmp/rpm-tmp.30311
+ umask 022
+ cd /tmp/besrinstall/BUILD
+ '[' -f /lib/modules/2.6.18-164.el5PAE/build/include/linux/autoconf.h ']'
+ '[' -f /usr/lib/rpm/find-requires.ksyms ']'
+ /bin/mkdir -p /var/tmp
+ cd /tmp/besrinstall/BUILD
+ rm -rf symbdsnap-1.0.1
+ /bin/mkdir -p symbdsnap-1.0.1
+ cd symbdsnap-1.0.1
+ /bin/gzip -dc /tmp/besrinstall/SOURCES/symbdsnap.tar.gz
+ tar -xf -
+ STATUS=0
+ '[' 0 -ne 0 ']'
++ /usr/bin/id -u
+ '[' 0 = 0 ']'
+ /bin/chown -Rhf root .
++ /usr/bin/id -u
+ '[' 0 = 0 ']'
+ /bin/chgrp -Rhf root .
+ /bin/chmod -Rf a+rX,u+w,g-w,o-w .
+ exit 0
Executing(%build): /bin/sh -e /var/tmp/rpm-tmp.30311
+ umask 022
+ cd /tmp/besrinstall/BUILD
+ cd symbdsnap-1.0.1
+ '[' '' = -dbg ']'
+ /usr/bin/make -f Recompile.mak
cp -f SymCore32.o SymCore.o_shipped
/usr/bin/make -C /lib/modules/2.6.18-164.el5PAE/build  M=/tmp/besrinstall/BUILD/symbdsnap-1.0.1 modules #ARCH=i386
make[1]: Entering directory `/usr/src/kernels/2.6.18-194.3.1.el5-i686'
  SHIPPED /tmp/besrinstall/BUILD/symbdsnap-1.0.1/SymCore.o
  CC [M]  /tmp/besrinstall/BUILD/symbdsnap-1.0.1/SymsnapOSInterface.o
  CC [M]  /tmp/besrinstall/BUILD/symbdsnap-1.0.1/SymsnapOSRegistry.o
  CC [M]  /tmp/besrinstall/BUILD/symbdsnap-1.0.1/SymsnapCommonInterface.o
  LD [M]  /tmp/besrinstall/BUILD/symbdsnap-1.0.1/symbdsnap.o
  Building modules, stage 2.
  MODPOST
WARNING: could not find /tmp/besrinstall/BUILD/symbdsnap-1.0.1/.SymCore.o.cmd for /tmp/besrinstall/BUILD/symbdsnap-1.0.1/SymCore.o
  CC      /tmp/besrinstall/BUILD/symbdsnap-1.0.1/symbdsnap.mod.o
  LD [M]  /tmp/besrinstall/BUILD/symbdsnap-1.0.1/symbdsnap.ko
make[1]: Leaving directory `/usr/src/kernels/2.6.18-194.3.1.el5-i686'
+ exit 0
Executing(%install): /bin/sh -e /var/tmp/rpm-tmp.96712
+ umask 022
+ cd /tmp/besrinstall/BUILD
+ cd symbdsnap-1.0.1
+ /bin/mkdir -p /var/tmp/symbdsnap-1.0.1-36146-root//lib/modules/2.6.18-164.el5PAE/kernel/drivers/char
+ /usr/bin/install -p -m 0644 symbdsnap.ko /var/tmp/symbdsnap-1.0.1-36146-root//lib/modules/2.6.18-164.el5PAE/kernel/drivers/char/
+ /usr/lib/rpm/brp-compress
+ /usr/lib/rpm/brp-strip
+ /usr/lib/rpm/brp-strip-static-archive
+ /usr/lib/rpm/brp-strip
+ /usr/lib/rpm/brp-strip-static-archive
+ /usr/lib/rpm/brp-strip-comment-note
Processing files: symbdsnap-1.0.1-36146
Provides: symbdsnap
Requires(interp): /bin/sh /bin/sh
Requires(rpmlib): rpmlib(CompressedFileNames) <= 3.0.4-1 rpmlib(PayloadFilesHavePrefix) <= 4.0-1
Requires(post): /bin/sh
Requires(preun): /bin/sh
Checking for unpackaged file(s): /usr/lib/rpm/check-files /var/tmp/symbdsnap-1.0.1-36146-root
Wrote: /tmp/besrinstall/RPMS/i686/symbdsnap-1.0.1-36146.i686.rpm
Executing(%clean): /bin/sh -e /var/tmp/rpm-tmp.96712
+ umask 022
+ cd /tmp/besrinstall/BUILD
+ cd symbdsnap-1.0.1
+ /bin/rm -rf /var/tmp/symbdsnap-1.0.1-36146-root
+ exit 0
Executing(--clean): /bin/sh -e /var/tmp/rpm-tmp.96712
+ umask 022
+ cd /tmp/besrinstall/BUILD
+ rm -rf symbdsnap-1.0.1
+ exit 0
!---===========================================================================
rm -rf /tmp/besrinstall
!+--===========================================================================
!---===========================================================================
rpm -Uvh SymSnap/symbdsnap-1.0.1-36146.i686.rpm
!+--===========================================================================
Preparing...                ##################################################
symbdsnap                   ##################################################
FATAL: Error inserting symbdsnap (/lib/modules/2.6.18-164.el5PAE/kernel/drivers/char/symbdsnap.ko): Invalid module format
Could not install the kernel module. Rpm will not be installed.
error: %post(symbdsnap-1.0.1-36146.i686) scriptlet failed, exit status 1
!---===========================================================================
Failed installing SymSnap/symbdsnap-1.0.1-36146.i686.rpm
install command: rpm -Uvh SymSnap/symbdsnap-1.0.1-36146.i686.rpm
The install command returned 1.
The install command returned an error.
  See /var/log/besr/InstallUninstall.log for more details.
running cleanUnInstall()
rpm -e --nodeps symbdsnap-1.0.1-36146
!+--===========================================================================
sed: no input files
!---===========================================================================


Any idea? Thanks!
8 REPLIES 8

Vinicius_Coelho
Level 2
Hi, anyone have an idea???? TIA!

Florian-AT
Not applicable
Partner

Hello,

iam getting an similar error while trying to install BESRL:

===============================================================================
Date Time : 2010-06-25 10:34:26
===============================================================================
Running Symantec Backup Exec System Recovery 2010 Linux Edition, build 1.0.1-36352
filename: Symantec_Backup_Exec_System_Recovery.bin
running install( acceptEula=None, installSrd=None, installMount=None )

The eulaFile LICENSE was accepted
Install Distribution: (('redhat', '5.5', 'Final'), 'i686')
Install Platform: '2.6.18_194.3.1.el5'
Driver RPM file found: symbdsnap-1.0.1-36146.2.6.18_128.el5.i686.rpm for kernel: 2.6.18_194.3.1.el5.
Driver RPM file found: symbdsnap-1.0.1-36146.2.6.18_128.el5.i686.rpm for kernel: 2.6.18_194.3.1.el5.
running Install()
Installing Backup Exec System Recovery 2010 Linux Edition Packages.
The package depedency check failed for besr-1.0.1-36352.i686.rpm.
Missing Dependencies:
  symbdsnap
Unsatisfied dependencies for besr-1.0.1-36352.i686: symbdsnap

 packagelist : ['SymSnap/symbdsnap-1.0.1-36146.2.6.18_128.el5.i686.rpm', 'besr-1.0.1-36352.i686.rpm']
rpm -Uvh SymSnap/symbdsnap-1.0.1-36146.2.6.18_128.el5.i686.rpm
!+--===========================================================================
Preparing...                ##################################################
symbdsnap                   ##################################################
/var/tmp/rpm-tmp.92893: line 25: $startupscriptfile: ambiguous redirect
/var/tmp/rpm-tmp.92893: line 26: $startupscriptfile: ambiguous redirect
/var/tmp/rpm-tmp.92893: line 27: $startupscriptfile: ambiguous redirect
/var/tmp/rpm-tmp.92893: line 28: $startupscriptfile: ambiguous redirect
/var/tmp/rpm-tmp.92893: line 29: $startupscriptfile: ambiguous redirect
error: %post(symbdsnap-1.0.1-36146.2.6.18_128.el5.i686) scriptlet failed, exit status 1
!---===========================================================================
Failed installing SymSnap/symbdsnap-1.0.1-36146.2.6.18_128.el5.i686.rpm
install command: rpm -Uvh SymSnap/symbdsnap-1.0.1-36146.2.6.18_128.el5.i686.rpm
Using fallback option... Rebuilding the driver rpm
uninstall command: rpm -e --nodeps symbdsnap-1.0.1-36146.2.6.18_128.el5
rpm -e --nodeps symbdsnap-1.0.1-36146.2.6.18_128.el5
!+--===========================================================================
sed: no input files
!---===========================================================================
Uninstall Succeeded.

Install Platform: '2.6.18_194.3.1.el5'
Driver RPM file found: symbdsnap-1.0.1-36146.2.6.18_128.el5.i686.rpm for kernel: 2.6.18_194.3.1.el5.
rpmbuild --rebuild  SymSnap/symbdsnap-1.0.1-36146.src.rpm  --define='_topdir /tmp/besrinstall' --target=i686
!+--===========================================================================
warning: user PUN\orem_cm_build does not exist - using root
warning: group PUN\domain users does not exist - using root
warning: user PUN\orem_cm_build does not exist - using root
warning: group PUN\domain users does not exist - using root
Installing SymSnap/symbdsnap-1.0.1-36146.src.rpm
Building target platforms: i686
Building for target i686
Executing(%prep): /bin/sh -e /var/tmp/rpm-tmp.79292
+ umask 022
+ cd /tmp/besrinstall/BUILD
+ '[' -f /lib/modules/2.6.18-194.3.1.el5/build/include/linux/autoconf.h ']'
+ '[' -f /usr/lib/rpm/find-requires.ksyms ']'
+ /bin/mkdir -p /var/tmp
+ cd /tmp/besrinstall/BUILD
+ rm -rf symbdsnap-1.0.1
+ /bin/mkdir -p symbdsnap-1.0.1
+ cd symbdsnap-1.0.1
+ /bin/gzip -dc /tmp/besrinstall/SOURCES/symbdsnap.tar.gz
+ tar -xf -
+ STATUS=0
+ '[' 0 -ne 0 ']'
++ /usr/bin/id -u
+ '[' 0 = 0 ']'
+ /bin/chown -Rhf root .
++ /usr/bin/id -u
+ '[' 0 = 0 ']'
+ /bin/chgrp -Rhf root .
+ /bin/chmod -Rf a+rX,u+w,g-w,o-w .
+ exit 0
Executing(%build): /bin/sh -e /var/tmp/rpm-tmp.79292
+ umask 022
+ cd /tmp/besrinstall/BUILD
+ cd symbdsnap-1.0.1
+ '[' '' = -dbg ']'
+ /usr/bin/make -f Recompile.mak
cp -f SymCore32.o SymCore.o_shipped
/usr/bin/make -C /lib/modules/2.6.18-194.3.1.el5/build  M=/tmp/besrinstall/BUILD/symbdsnap-1.0.1 modules #ARCH=i386
make[1]: Entering directory `/usr/src/kernels/2.6.18-194.3.1.el5-i686'
  SHIPPED /tmp/besrinstall/BUILD/symbdsnap-1.0.1/SymCore.o
  CC [M]  /tmp/besrinstall/BUILD/symbdsnap-1.0.1/SymsnapOSInterface.o
  CC [M]  /tmp/besrinstall/BUILD/symbdsnap-1.0.1/SymsnapOSRegistry.o
  CC [M]  /tmp/besrinstall/BUILD/symbdsnap-1.0.1/SymsnapCommonInterface.o
  LD [M]  /tmp/besrinstall/BUILD/symbdsnap-1.0.1/symbdsnap.o
  Building modules, stage 2.
  MODPOST
WARNING: could not find /tmp/besrinstall/BUILD/symbdsnap-1.0.1/.SymCore.o.cmd for /tmp/besrinstall/BUILD/symbdsnap-1.0.1/SymCore.o
  CC      /tmp/besrinstall/BUILD/symbdsnap-1.0.1/symbdsnap.mod.o
  LD [M]  /tmp/besrinstall/BUILD/symbdsnap-1.0.1/symbdsnap.ko
make[1]: Leaving directory `/usr/src/kernels/2.6.18-194.3.1.el5-i686'
+ exit 0
Executing(%install): /bin/sh -e /var/tmp/rpm-tmp.34506
+ umask 022
+ cd /tmp/besrinstall/BUILD
+ cd symbdsnap-1.0.1
+ /bin/mkdir -p /var/tmp/symbdsnap-1.0.1-36146-root//lib/modules/2.6.18-194.3.1.el5/kernel/drivers/char
+ /usr/bin/install -p -m 0644 symbdsnap.ko /var/tmp/symbdsnap-1.0.1-36146-root//lib/modules/2.6.18-194.3.1.el5/kernel/drivers/char/
+ /usr/lib/rpm/brp-compress
+ /usr/lib/rpm/brp-strip
+ /usr/lib/rpm/brp-strip-static-archive
+ /usr/lib/rpm/brp-strip-comment-note
Processing files: symbdsnap-1.0.1-36146
Provides: symbdsnap
Requires(interp): /bin/sh /bin/sh
Requires(rpmlib): rpmlib(CompressedFileNames) <= 3.0.4-1 rpmlib(PayloadFilesHavePrefix) <= 4.0-1
Requires(post): /bin/sh
Requires(preun): /bin/sh
Checking for unpackaged file(s): /usr/lib/rpm/check-files /var/tmp/symbdsnap-1.0.1-36146-root
Wrote: /tmp/besrinstall/RPMS/i686/symbdsnap-1.0.1-36146.i686.rpm
Executing(%clean): /bin/sh -e /var/tmp/rpm-tmp.91489
+ umask 022
+ cd /tmp/besrinstall/BUILD
+ cd symbdsnap-1.0.1
+ /bin/rm -rf /var/tmp/symbdsnap-1.0.1-36146-root
+ exit 0
Executing(--clean): /bin/sh -e /var/tmp/rpm-tmp.91489
+ umask 022
+ cd /tmp/besrinstall/BUILD
+ rm -rf symbdsnap-1.0.1
+ exit 0
!---===========================================================================
rm -rf /tmp/besrinstall
!+--===========================================================================
!---===========================================================================
rpm -Uvh SymSnap/symbdsnap-1.0.1-36146.i686.rpm
!+--===========================================================================
Preparing...                ##################################################
symbdsnap                   ##################################################
/var/tmp/rpm-tmp.91489: line 21: $startupscriptfile: ambiguous redirect
/var/tmp/rpm-tmp.91489: line 22: $startupscriptfile: ambiguous redirect
/var/tmp/rpm-tmp.91489: line 23: $startupscriptfile: ambiguous redirect
/var/tmp/rpm-tmp.91489: line 24: $startupscriptfile: ambiguous redirect
/var/tmp/rpm-tmp.91489: line 25: $startupscriptfile: ambiguous redirect
error: %post(symbdsnap-1.0.1-36146.i686) scriptlet failed, exit status 1
!---===========================================================================
Failed installing SymSnap/symbdsnap-1.0.1-36146.i686.rpm
install command: rpm -Uvh SymSnap/symbdsnap-1.0.1-36146.i686.rpm
The install command returned 1.
The install command returned an error.
  See /var/log/besr/InstallUninstall.log for more details.
running cleanUnInstall()
rpm -e --nodeps symbdsnap-1.0.1-36146
!+--===========================================================================
sed: no input files
!---===========================================================================


fabio_sanches
Level 4
Partner Accredited Certified
Hi Vinicius,

This issue is under investigation by Symantec... and I think that will be fixed in the next service pack (service pack 1).

Your issue are the same related at document id: 338167 (http://seer.entsupport.symantec.com/docs/338167.htm).

Regards,

Cyclops_Sio
Level 2
The same issue here



what rpm do i need to install before installing besr for linux ?

luke.s, according to the information above, they are using SP 1, and so do I. any comment?

Symantec Backup Exec System Recovery 2010 Linux Edition, build 1.0.1-36352



Trombini
Level 1

Hi, I'm having the same problem, anyone got a solution? realized several attempts without success.

Tanks.

wednesday
Level 2
Partner Accredited

Hi..

Any got a solution????

Thanks

cdel
Not applicable

I found that the postinstall scriptlet of the symbdsnap RPM greps /etc/issue for either SUSE or Red Hat. If you've changed /etc/issue and removed the vendor name then you will get the ambiguous redirect at line 25.

When I put Red Hat back in...everything worked.

criley
Moderator
Moderator
Employee Accredited

Does this help?

http://www.symantec.com/docs/TECH141431