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CANNOT FIND UPDATE SP4 in SIM

I was searching for update SP4 on SIM but it doesn't show up. I saw that SP4 requires to update notification server from 7.5 SP1 to 7.6. I did the update, still nothing. Only HF7 for 7.6 was shown. I installed also that, but still no SP4 is shown for SSR 2013 R2. What am I doing wrong?

1 Solution

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Re: CANNOT FIND UPDATE SP4 in SIM

The update process has slightly changed. Refer to this KB, specifically the Upgrade section - https://www.veritas.com/support/en_US/article.000081529

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6 Replies
Accepted Solution!

Re: CANNOT FIND UPDATE SP4 in SIM

The update process has slightly changed. Refer to this KB, specifically the Upgrade section - https://www.veritas.com/support/en_US/article.000081529

View solution in original post

Thanks

Thanks

Re: CANNOT FIND UPDATE SP4 in SIM

SO I have to download the whole package also to upgrade?

Re: CANNOT FIND UPDATE SP4 in SIM

I downloaded the package, unzipped, added veritas_SSR.pl.xml to product list, no updates available!

Re: CANNOT FIND UPDATE SP4 in SIM

Ok I saw that I have to click "Install new products" even if SSR 2013 R2 is already installed.

Wish i saw this earlier... i

Wish i saw this earlier... i followed the install doc listed in Veritas Docs and it was wrong... 

 

I too just did what you did to get it to work...